Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,598 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, happy and welcoming.”

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Posted 9 years ago

“I had no problem with Carrot so far.”

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Posted 9 years ago

“I really like how I get rewarded every quarter and was very happy to receive my first cash prize this month.”

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Posted 9 years ago

“Cash rewards for driving good. And an app to monitor how I'm driving”

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Posted 9 years ago

“Still awaiting for my carrot card shame you get rated poorly for driving after 11. Be good to be shown on a map where you have gone over the speed limit on a journey to prevent further poor ratings on that road”

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Posted 9 years ago

“Good insurance, good reward scheme, living at two different address' was a problem though, added £600 to my insurance cost”

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Posted 9 years ago

“The whole rewards scheme is great and how I can check my score, but I don't understand the score system, I could do 1 journey in a day and get a score of 4 for usage, I think that it's a bit of a joke sometimes”

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Posted 9 years ago

“It's okay not a bad insurance company and it keeps people on the road”

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Posted 9 years ago

“I can check my driving as I go along so it makes me a better driver”

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Posted 9 years ago

“It's good to know the score of each journey so I know how to do better, wish it didn't mark down after 11 as some people work that late, decent rewards tho”

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Posted 9 years ago

“Have had no problems with the service or having any questions answered. A little bit expensive for my liking but hard to avoid that at my age”

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Posted 9 years ago

“So far so good. Application to get everything up and running was tedious and still waiting on my carrot card. But overall nothing to cry about.”

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Posted 9 years ago

“The app is easy to use and helps me drive safe. The only downside is that the points go down if I'm out after 11 but that's understandable. Customer service is great and very helpful, easily changed my mileage within the first few weeks. I did get one warning for going over the limit but the gentlemen was very professional and polite - wont be getting any more of them any time soon. The insurance is quite pricey for a small 1.2 Fiat Panda but it is the cheapest for my age and driving experience - 17 and none.”

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Posted 9 years ago

“I was initially very nervous to have a telematics box because I'd heard all the horror stories from people. However, carrot was unlike the rest! I forget I even have the box. It does encourage me to constantly drive safely even if there's temptation to drive over the speed limit. Also everytime I've rang up with a query or problem the team are really helpful”

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Posted 9 years ago

“Not been bad at all”

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Posted 9 years ago

“Carrot insurance was very user friendly and easy to set up. Although it is still expensive, for first drivers. Also the black box is very quick to put your score down but it takes days of good driving to get it back up.”

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Posted 9 years ago

“The carrot insurance made me happy by putting the I-box into my car because I can see what im doing wrong and how to improve. And the fact the carrot insurance pays you to be a safe drive that is good I think every young driver shout insure there car with carrot”

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Posted 9 years ago

“Rewards are a great incentive. Thanks carrot!”

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Posted 9 years ago

“Very good competitive only issue was they did not leave a voice mail when trying to arrange black box been fitted”

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Posted 9 years ago

“Quick , easy and storage forward.”

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Posted 9 years ago

Carrot Insurance is rated 3.8 based on 3,598 reviews