Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,598 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carrot insurance is well priced and helps remain quality driving standerds”

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Posted 10 years ago

“I like carrot insurance because it is a very straight forward service no hidden agendas, plus I love the cash rewards!!! Great service”

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Posted 10 years ago

“It is nice to see results of my driving but sometimes difficult to know how I can improve smoothness. No matter what's do it is always up and down. I have not had use many services so it is difficult to pass judgement on much but what I have experienced so far is good.”

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Posted 10 years ago

“Regular emails are very good, feel like a valued customer.”

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Posted 10 years ago

“Carrot insurance have been great! The dashboard is easy to understand and navigate around. The customer service team at carrot are polite, helpful and efficient. Thank you Carrot!”

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Posted 10 years ago

“I can't really fault them. Only I wish the quarterly rewards could be put directly in to your account instead of on the carrot credit card.”

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Posted 10 years ago

“I was really apprehensive about having the box fitted in my car at first. My insurance quote from carrot was considerably cheaper than my quotes from other insurers. I asumed there would be a catch! I was wrong! I like having the box in my car, i have the free carrot app on my phone which allows me to check my driving score and even track where my car is (handy if I've forgotten where I've parked). Ive also had my first cash reward for careful driving. I'm a very happy customer. Highly reccomended!!”

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Posted 10 years ago

“excellent customer service, reasonable quotes and prices. any queries and they respond very quickly either by phone or email. excellent would recommend.”

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Posted 10 years ago

“i am very happy with the service provided although i have to say that recieving feedback for an enquiry is slow and i have had to ask more then once on most queries usung facebook to get any kind of response as email seems not to produce a reply. apart from that i am happy with the service.”

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Posted 10 years ago

“A great insurance! especially for young people, you can earn money if you don't drive like an idiot. Haven't had an issue dealing with carrot and the box is not an issue either you forget having it in your car. Recommend!”

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Posted 10 years ago

“Very easy to understand where you are going wrong with your driving and how to improve the way you drive and become a better driver. Definitely made me become a more confident and safer driver”

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Posted 10 years ago

“Great service so far, absolutely no problems and definitely the best value car insurance out there!”

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Posted 10 years ago

“Very good Customer service. Explained policy in Great detail. Happy to answer any questions. When my car was broken into they quickly arranged for a window repair company to attend my property within 24 hours.”

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Posted 10 years ago

“Great service, keep it up”

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Posted 10 years ago

“Good feedback regarding the dashboard, cheapest on the market for my current car at my current age. App also is very helpful to keep track off scores.”

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Posted 10 years ago

“Pleased with the insurance very reasonable but find the weekly driving thing a bit confusing as it has made comments about my driving and the car has not moved and some about speeding when the car is not capable of doing the speed lol”

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Posted 10 years ago

“Very good first quater only problem ive had is not being able to get on the dashboard but everything else has been great”

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Posted 10 years ago

“So far so good!!! Helpful staff on phone. Like weekly driving scores by email. Dashboard easy to understand .,, Only problem was very slow to give rewards out !!!”

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Posted 10 years ago

“I found you in the book I received when I passed my test. I would recommend the company to other young and new drivers. So far I'm happy with your service.”

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Posted 10 years ago

“I've found it really difficult to score over a 5.5 on this insurance, despite actively trying to drive 'perfectly'. I feel the box and the scores don't take into account the car you're driving, eg I drive a mini-cooper where you can feel the corners more than say a non-sport type car, and i think this sort of thing influences my score. Other than that i've found the customer service to be great, not needed to claim luckily so I can't comment on that!”

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Posted 10 years ago

Carrot Insurance is rated 3.8 based on 3,598 reviews