Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,598 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carrot insurance give me cheap insurace so I buy this and I so happy. Thank you”

Helpful Report

Posted 10 years ago

“Very good and affordable insurer. The cash rewards scheme is a good idea and really encourages new drivers to drive safe and obey the laws.”

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Posted 10 years ago

“I was told I was speeding when I followed all speed limits.”

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Posted 10 years ago

“The only insurance provider that was actually affordable! Black box was fitted no problem i couldn't be more grateful for the service Carrot have provided”

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Posted 10 years ago

“Highly recommended insurer. Policies come with an opportunity for a range of benefits. The website and app is very simple to use and provides you with easy to read data.”

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Posted 10 years ago

“Reasonable rules with telematic box”

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Posted 10 years ago

“The carrot app is great it helps you keep on track with your driving also improves the way you drive as i find it an acheivement to maintain a positive score, i would like to no how the usage score is valuated.”

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Posted 10 years ago

“Cheap insurance, the only thing is I have to drive like miss daisy for another 9 months but other then that it's okay.”

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Posted 10 years ago

“Bought my insurance online quite straight forward simple steps , policy self explaing , had the ibox fitted few days later to sum it up quite happy!”

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Posted 10 years ago

“The black box measuring smoothness is the only thing I'm unsure about”

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Posted 10 years ago

“If I drive poorly I want to know what I did that was wrong ie cornering, speed, ect”

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Posted 10 years ago

“Only been with the company a month, but so far so good, easy to get a good score and can't wait for my carrots card to arrive - a great way to encourage good driving!”

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Posted 10 years ago

“The best price by miles I found as a young driver. Help desk are always prompt when you have a query and really look after you! Plus the website allows you a great way of keeping track of how well you're driving!”

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Posted 10 years ago

“No stress quick”

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Posted 10 years ago

“Very good and professional company. I am pleased with the policy they sold my daughter. They installed the telematic box quickly and I receive the data regularly.”

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Posted 10 years ago

“I think the way the company works your ratings out for driving Is a really good idea as it helps me to understand where I'm going wrong and right with my driving. However I can't ever remember my log in for getting in to my account and it's difficult to sort it out as the only way to find out is to ring up. Also I don't understand the cash rewards does this give you money off your next quarters bill or do you get given it back? I think this needs to be explained more clearly.”

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Posted 10 years ago

“Quick no hassle”

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Posted 10 years ago

“Love the tracking app keepes me well informed, and great service.”

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Posted 10 years ago

“Good customer service but not giving 5* as the whole insurance is run by a box they they have no control over. This is because my car was illegally driven while I was out of the country - I could prove it to them that I was not driving the car but they say that they cannot return my miles to me as the car was driven fullstop. I would like to think that the miles should only go down if I am the driver as the box is monitoring me but they cannot do anything about that so that is why I am leaving 4*. Other than that good service.”

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Posted 10 years ago

“Has been good service so far aswell as a very good tracking app”

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Posted 10 years ago

Carrot Insurance is rated 3.8 based on 3,598 reviews