Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant insurance for first time drivers, great deals on prices, very reasonable and very fair, just judgement on driving”

Helpful Report

Posted 8 years ago

“I was expected to calculate how many miles I am going to do in my first year of driving. Unrealistic to ask first time drivers.”

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Posted 8 years ago

“Went with carrot as cheapest 1st insurance for my son, only been 3 weeks & had 3 error readings on the dashboard. Called twice & waiting for phone call back from them to discuss.”

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Posted 8 years ago

“Very easy to work with and happy to help with any problems you might have including offers and ways that will help your experience E.G. Offering extra miles and various other things to your bundle that you may not have thought about before, WOULD recommend to any new driver like myself.”

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Posted 8 years ago

“Relyable company”

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Posted 8 years ago

“Because it is cheaper by the month”

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Posted 8 years ago

“It great tell how i am good driver and give us reward money and Help me impove my driving.”

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Posted 8 years ago

“Awful company. Cancelled my policy twice once for no explained reason. Then again for THEM misadvising me. Takes over half an hour to ever get through to speak to someone. The telematics box is ridiculously recorded. If you do short distances it gives you a bad reading but if you do long distances you get a bad reading to. Oh and if you ever are unfortunte enough to have an accident then lets just say unless you have next to no chance of getting a pay out or getting it resolved without doing it yourself!”

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Posted 8 years ago

“I've Been With A Few Insurance Companies And By Far Carrot Have Been The Best For Me, The Carrot App is Brilliant And So Easy To Navagate Through To What You're Looking For!”

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Posted 8 years ago

“I'm very happy with carrot insurance, it's great ,”

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Posted 8 years ago

“As a new driver the cash reward system works very well as it makes me feel that the company is building trust. It's motivating me to drive safely to earn the rewards, the better the driving, better the reward.”

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Posted 8 years ago

“They are absolutely POOR. They may give you cheap quotes, but their service is terrible. Make sure to look past this company. A big mess they are.”

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Posted 8 years ago

“They are very good, however when calling you tend to be on the phone for a very long time before getting through to anyone.”

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Posted 8 years ago

“Customer Service is outstanding along with friendly staff. The app is simple to use and so easy to find out how you've been driving and the rewards you'll get from how you drive.”

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Posted 8 years ago

“Excited about the cash reward!”

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Posted 8 years ago

“Easy to receive high scores and cash rewards”

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Posted 8 years ago

“Provided good customer service and easy application.”

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Posted 8 years ago

“Nice idea, i like seeing my journeys and like trying to better my score. The rewards are a nice touch too.”

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Posted 8 years ago

“So good that they give you cash back, recommend carrot insurance to everyone!”

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Posted 8 years ago

“Very quick and helpful service!”

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Posted 8 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews