Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall good insurance, best quote found and haven’t had any problems with black box at all”

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Posted 7 years ago

Thanks for leaving us such great feedback, we’re really pleased you’ve had such a good experience with Carrot Insurance, have a fantastic day! Tom, Carrot Insurance.

Posted 7 years ago

“I really like how you can earn rewards for driving well.”

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Posted 7 years ago

Thanks for leaving us such good feedback Ella, were really pleased you are happy with the rewards element of the Policy. Keep up the good driving! Tom, Carrot Insurance.

Posted 7 years ago

“I had so many stupid questions but a lovely lady over the phone answered all of them for me perfectly! Couldn’t of asked for better customer service! Very happy!”

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Posted 7 years ago

Thanks for leaving us such great feedback Megan! Were pleased we were able to answer your questions. Have a great day! , Tom, Carrot Insurance.

Posted 7 years ago

“Carrot app is really easy to navigate. The carrot insurance company are always a phone call away if I ever need advise or have a query Friendly knowledgable staff”

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Posted 7 years ago

Hi Emily, thanks for leaving us such a great review, have a fantastic day! Tom, Carrot Insurance.

Posted 7 years ago

“Easy to talk to, no issues and always keeps me up to date”

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Posted 7 years ago

Thanks for leaving us such good feedback Charlotte. We’re really pleased with the experience you've had with Carrot Insurance. Have a lovely day! Tom, Carrot Insurance.

Posted 7 years ago

“Easy no hassle service. The I box point system gives you a great instentive to drive well.”

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Posted 7 years ago

Hi Mark, thank you for leaving us such a great review. Were really pleased you are happy with the points system. Have a great day! Tom, Carrot Insurance.

Posted 7 years ago

“yeah good mate”

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Posted 7 years ago

Hi, thanks for leaving us such a great review, have a fantastic day! Tom, Carrot Insurance.

Posted 7 years ago

“Hannah Sorted my problem in a matter of minutes, didn’t wait long for the phone conversation either which was good”

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Posted 7 years ago

Hi Chelsie, thanks for leaving us such a great review, were pleased we were able to resolve your problem. Have a lovely day! Tom, Carrot Insurance.

Posted 7 years ago

“Hannah Sorted my problem in a matter of minutes, didn’t wait long for the phone conversation either which was good”

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Posted 7 years ago

“Very helpful and quick customer service. Would recommend highly. Also very affordable for me a first year driver. Great stuff!”

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Posted 7 years ago

“i would highly recommend carrot to anyone. They have been so helpful towards me. Vicky was able to sort out all the queries that I had with my policy with my friend due to me being stuck at work.”

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Posted 7 years ago

Hi Jake, thank you for posting such a lovely review. Have a great day. Tom, Carrot Insurance.

Posted 7 years ago

“It has a lot of rewards, that are great! such as if you drive responsibly it gives a percentage of the money back to spend on whatever you like. Costumer service are really kind and helpful.”

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Posted 7 years ago

“Got 10% of miles back instead of paying them”

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Posted 7 years ago

Hi Sergiu, thanks for leaving us such a great review, have a fantastic day! Tom

Posted 7 years ago

“The service was exactly what I was looking for. The cheap insurance quote and quarterly driving rewards are what made this policy perfect. Also a big thank you to Phil Massey who I spoke to on the phone for being very helpful.”

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Posted 7 years ago

Hi Krzysztof, thanks for leaving us such a great review, have a fantastic day! Tom, Carrot Insurance.

Posted 7 years ago

“The service was exactly what I was looking for in cheap car insurance”

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Posted 7 years ago

Hi Krzysztof, thanks for leaving us such a great review, have a fantastic day! Tom, Carrot Insurance.

Posted 7 years ago

“hi they have been very helfull explaned everything to me no wasting time on phone calls it was all compleated with the one call exclent”

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Posted 7 years ago

“Great customer service, iBox is great, cheapest insurance for young drivers that I've found! Will definitely be renewing”

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Posted 7 years ago

“Very quick and easy process, no fuss and excellent prices. Reliable and trusted company. Highly recommend !!”

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Posted 7 years ago

“very good”

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Posted 7 years ago

“Good customer service”

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Posted 7 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews