Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seem great and keep me up to date with everything I need to know”

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Posted 7 years ago

“Great price and customer service team”

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Posted 7 years ago

“Easy to start up, and customer service was very helpful! I am a new driver, so this has been excellent.”

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Posted 7 years ago

“As a first insurance company for me it was a very pleasant experience, no issues when I wanted to switch cars and customer service has always been fantastic. A special thank you to Laura Hodkinson for helping me on Monday 15th of September 2017 with my insurance!”

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Posted 7 years ago

“Had a policy with Carrot for a year and I cannot fault them, answering the phone takes a while but other then that there brilliant!”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“Easy, informative and friendly”

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Posted 7 years ago

“The service and how quickly I could set my car insurance up and get on the road, also watching the updates from the app and keeping an eye on my driving.”

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Posted 7 years ago

“I was very happy with the help I got from carrot insurance.”

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Posted 7 years ago

“Reasonabld price, and the guy who fitted my blackbox was really helpful and friendly. Been good as gold as long as i've been with them.”

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Posted 7 years ago

“Had a great conversation with the friendly person.”

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Posted 7 years ago

“Having read through the reviews I was a bit pessimistic about using Carrot. However, my experience with them has been first class and a very special mention to Laura Hodkinson who helped me all the way with my questions and concerns. I would recommend Carrot to any new driver.”

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Posted 7 years ago

Hi Scott, please can email a screenshot of this review to reviews@carrotinsurance.com and include your Policy details in the email. Thank you.

Posted 7 years ago

“I would definitely recommend using carrot insurance. After passing my test I took out my first insurance policy with the company and the staff were amazing helpful. Also the rewards were definitely worth having, making driving more rewardable.”

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Posted 7 years ago

“Very easy to use. The app is great for seeing how well you're doing with your driving.”

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Posted 7 years ago

“Unfortunately my car has died and been scrapped before my policy was due to run out I called and spoke to a lovely assistant Heather and she was so helpful really put my mind at ease and helped with cancellation would highly recommend carrot insurance they have been exceptional delivering first class service sad to be leaving this insurer xReb”

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Posted 7 years ago

“Perfect customer service, really easy to talk to and resolve any issues”

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Posted 7 years ago

“The rewards we can earn”

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Posted 7 years ago

“I am really happy with my policy with Carrot insurance, it was the cheapest one i found and trust me i looked around ALOT! I feel it is making me a better driver as i can see the feedback from each of my journeys and the cash back is an extra bonus. Would 100% recommend to anyone who has just started driving.”

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Posted 7 years ago

“Carrot insurance has made my first few months of driving so far easy and stress free. Purchasing my insurance with them was very straight forward, the customer service team are easy to get hold off and have answered any questions which I have had so far. Compared to other insurance websites Carrot was very good with the deal I got. I would highly recommend carrot insurance, I more than likely will be purchasing my second year of insurance with them too.”

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Posted 7 years ago

“Very easy, simple and quick to insure with Carrot. Would recommend to any person! Couldn't be happier.”

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Posted 7 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews