Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to understand and use. Love the rewards!”

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Posted 7 years ago

“Soild good trustworthy insurance company”

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Posted 7 years ago

“Not so cheap (2.7 grand) but as a first time driver in a 1.4l with alloys, 3 doors etc that’s not so unexpected... black box has definitely curbed some bad habits. Docs team very useful in telling how to go about getting each document so very good service so far”

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Posted 7 years ago

“Cheapest quote and blank box makes me review my driving which is good”

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Posted 7 years ago

“Great customer service skills. Always happy to help.”

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Posted 7 years ago

“Carrot’s communication has been great from the start. Had a few teething problems, but in the end every was sorted! Thank you :)”

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Posted 7 years ago

“Amazing communication skills, everything was explained in detail with a friendly manner. Always went out of their way to make sure I was happy with the services”

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Posted 7 years ago

“I was speaking to Laura over the phone and not only she managed to help me resolve my issue, she also managed to do something extra as she applied a discount onto my insurance from the previous year which saves me over 200 pounds in total in my current insurance policy which is really nice. On top of that it was a pleasure to speak to her and i am satisfied with how the call went.”

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Posted 7 years ago

“Laura was very courteous and helpful. 100% satisfied with all aspect of our call. She helped me with insurance on my 1st car and was very professional.”

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Posted 7 years ago

“Great price, helpful staff, very clear information in welcome pack regarding policy details! Love being able to look at how my driving has scored.”

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Posted 7 years ago

“Only just started with carrot and so far they’ve been really helpful, score on my black box hasn’t been too good but still getting use to the useage section etc. But overall nice and friendly company :)”

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Posted 7 years ago

“Carrot insurance is reasonably cheap for a first time driver, No and the black box which is supplied is very fair, not only can you track how good your driving is but you can also gain rewards and money back for good driving, overall it's excellent”

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Posted 7 years ago

“Good value, excellent communication”

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Posted 7 years ago

“A*******************”

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Posted 7 years ago

“They are very competitive with their prices, black box was fitted efficiently and quickly, app is great to keep a check on your driving and rewards”

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Posted 7 years ago

“Make everything easy and are understanding that I’m a young driver!”

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Posted 7 years ago

“They are the best insurance component I been with.they give you a very good price and fab help on the phone.”

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Posted 7 years ago

“Great service. Good communication. Value for money.”

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Posted 7 years ago

“Very good and easy to sort things out”

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Posted 7 years ago

“Excellent insurance company. Easy to contact and easy to call and get you going with the black box. Think it's a brilliant idea with the app as my dad has it set up on his phone and can keep an eye on how I'm driving. Encourages me to drive better each time to try get 10 10 10.”

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Posted 7 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews