Computerquote Insurance Reviews

3.6 Rating 93 Reviews
62 %
of reviewers recommend Computerquote Insurance
3.6
Based on 93 reviews
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Anonymous
Anonymous  // 01/01/2019
The service i.e. cover and reimbursements when appropriate have been satisfactory and without issue. However the premiums are substantial and it is doubtful worthwhile.
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Posted 7 years ago
Thankfully, we never needed to make a claim. The company were helpful when setting up etc. however we found the policies to be very expensive compared to what we could get elsewhere.
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Posted 8 years ago
You started off fine but soon trebled your prices. I expect increases especially for my older cat BUT to charge the ridiculous price for a cat under 2 was unacceptable. Even the renewal quote for my older cat was unbelievable. You priced me out of hi your insurance. So I went elsewhere.
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Posted 8 years ago
Dear Miss Wingfield, we're sorry that we were unable to keep your business. Please be aware that we launched new rates for younger pets from 1 January 2016, so I hope that we can be of service in future. Kind regards, Jonathan Walker on behalf of Computerquote Insurance
Posted 8 years ago
Computer quote have been a great service however I would like to state that I am disappointed with the service from Allianz re a courtesy car. I am currently mid claim, my accident occurred on 15.1.16 @ 1330. I was told that I wasn't entitled to a courtesy car until 18.1.16 as my accident occurred after 12pm on a Friday . I feel this is not a fair policy when people pay premiums and buy policies on the provision they get a courtesy car, should I schedule an 'accident' to comply with this policy?
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Posted 8 years ago
We are very sorry to hear that your initial claims experience with Allianz was not satisfactory. We hope that you were subsequently supplied with a courtesy vehicle and that your on going experience meets your expectations. Dilys Gale on behalf of Computer Quote
Posted 8 years ago
I would like to have my insurance details sent to me in paper form, so that I can a: Check that my details are correct B: Keep a record of my policy. I prefer to keep a paper copy, many thanks.
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Posted 8 years ago
Dear Mrs Atherton, our records show that the documents were posted out in September, when you purchased the policy. Do you require duplicates? Kind regards Dilys Gale on behalf of Computerquoteinsurance.com
Posted 8 years ago
Being penalised for not sending in paperwork is rediculous. Your either an online company or your not proof of NCD and DD Instructions are all centrally automated if not this should be made clear not hidden in T&C's. Very underhand and very dissapointed. Kate
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Posted 8 years ago
Dear Miss Unsworth, unfortunately it is not possible to completely automate all procedures and we do try and make it clear that a signed mandate is required. if you had phoned us regarding this as soon as you received the email confirmation of cover with the links to the documents we would have been able to print them and post them to you sooner. I do hope that since this occurrence you have found our service to be helpful and satisfactory. Please do not hesitate to contact us if you require any further assistance, Dilys Gale on behalf of Computerquoteinsurance.com
Posted 8 years ago
Computerquote Insurance is rated 3.6 based on 93 reviews