Diamond Reviews

3.5 Rating 171 Reviews
62 %
of reviewers recommend Diamond
3.5
Based on 171 reviews
Customer Service
Communication Channels
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Anonymous
Anonymous  // 01/01/2019
They can be competitive with price but only if you complain and ask for your policy to be cancelled. The service for breakdowns and comprehensiveness of the insurance is worth it, as customer service on this side cannot be faulted. It's just a shame that the price never goes down and even when you think you are getting a bargain, it is generally the same cost as insurance elsewhere of a similar standard.
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Posted 2 years ago
They were great to start with, I have 4 years no claims bonus and the monthly payments were good. I then moved back home and my renewal was almost triple what I was on. I get I was in a new area but that was ridiculous
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Posted 2 years ago
It is a bit tricky to contact them by phone, they give good service though, in an average price
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Posted 3 years ago
Ok not the best
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(Car Insurance) - Posted 5 years ago
They had poor communication
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(Car Insurance) - Posted 6 years ago
Like every insurance company It's leglisted mafia. We get insurance because we have to, we don't claim because we can't afford to. Who cares what insurance you use their all the same. Agiest, racist, sexist just to name a few things that insurance companies get away with. You pay more if your poor. I'd wish they'd all fall down a legal loop hole! This insurance company was the better of the evils as I never had to speak to them. Go diamond!
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(Car Insurance) - Posted 6 years ago
Overall poor service though provide a lower quote to get the business. Charge a fortune to add a add-on car even though it is temporary for a month but still charged premium rate :(
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(Car Insurance) - Posted 6 years ago
I wasnt aware i had an excess of 75 pounds to pay when my windscreen was criminally damaged. And i cerrainly wasnt aware that i had to pay the workers upfront!!
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(Car Insurance) - Posted 6 years ago
Money was put into my account then needed to be taken back and I had some nasty letters when the whole incident was not my fault
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(Car Insurance) - Posted 7 years ago
As diamond is a paper free company I was sent my policy information through my iPad which is not ideal takes twice as long to go through everything.
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(Car Insurance) - Posted 7 years ago
£194 a month insurance for a car thats worth roughly £500, says it all really.
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(Car Insurance) - Posted 8 years ago
Just an average insurance company.
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(Car Insurance) - Posted 9 years ago
Diamond is rated 3.5 based on 171 reviews