elephant.co.uk Reviews

3.0 Rating 128 Reviews
52 %
of reviewers recommend elephant.co.uk
3.0
Based on 128 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat

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Anonymous
Anonymous  // 01/01/2019
They were great
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Posted 3 years ago
Brilliant price and service
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Posted 4 years ago
Good service. No problems. Professional and knowledgeable staff. Only left because I found a cheaper renewal elsewhere. When I did leave the cancelation docs and No Claims Bonus Certificate were emailed to me within minutes. Thanks
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Posted 4 years ago
Had Insurance with elephant in the past nd found them to always be helpful
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Posted 4 years ago
The service is always amazing with Elephant and that is why I keep going back to them. They always make sure they can help me. I have never had a bad phone call with them, I don't know how they do it but they are always so positive and bubbly and genuinely care about what they can do to help. I just got off the phone to Corey after receiving an email that was confusing. He cleared everything up for me and was very pleasant to speak with. I would recommend them! Their staff are amazing and so lovely to speak with.
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Posted 4 years ago
Best and cheapest all year round
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Posted 5 years ago
Been with elephant a few years. Always go to them with competitors quotes to give them chance to match. They always try their best. Good company to be with.
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Posted 5 years ago
I just saved £1000 on my annual car insurance thanks to GoCompare, Elephant were great as well, sorted out my insurance in less than 10 minutes.
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Posted 5 years ago
Very efficient service indeed. Their insurance is also very competitive for young drivers which is why I am writing this review ... My son has recently passed his test and this was his first insurance. The insurance purchased was suited and tailored to all his needs. Elephant also called us up today to just check on that my son was happy with his purchase and that everything was going tickety-boo. I cannot recommend them highly enough.
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Posted 6 years ago
Cheap and fantastic
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(Car Insurance) - Posted 7 years ago
Brilliant happy with probe and renewal
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(Car Insurance) - Posted 8 years ago
Could not get better great deal for what I wanted
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(Car Insurance) - Posted 8 years ago
Best insurance so far
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(Car Insurance) - Posted 8 years ago
Great customer service and hassle free, great price too. Would recommend to a friend
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(Car Insurance) - Posted 8 years ago
Superb .... Saved a fortune ....mover £120 for exactly the same policy - completed online, provider phoned me - lovely, friendly girl. Opted for online policy rather than paper copy (they give you that option). Can't fault anything - I had been with a local insurance company for years - first time purchase online and would recommend Elephant to anyone.
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(Car Insurance) - Posted 8 years ago
Changed one vehicle to another at a very reasonable cost. Will use again. Thanks.
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(Car Insurance) - Posted 8 years ago
Very efficient service. Competitively priced. Will use again.
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(Car Insurance) - Posted 8 years ago
Ok
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(Car Insurance) - Posted 8 years ago
A few months ago I experienced an issue where my car failed to start. After phoning the customer service helpline I was asked if it was ok for a new employee to take care of my issue, which I warmly welcomed. Not only was I treated in the upmost professionalism by this employee, he was also able to deal with my issue in a quick and prompt manner by scheduling an mechanic to come to my address and aid in the issue. Absolutely fantastic customer service and I will definitely be renewing with elephant when I am up for renewal.
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(Car Insurance) - Posted 8 years ago
10/10
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(Car Insurance) - Posted 8 years ago
elephant.co.uk is rated 3.0 based on 128 reviews