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First Alternative Reviews

3.7 Rating 240 Reviews
68 %
of reviewers recommend First Alternative
3.7
Based on 240 reviews
Customer Service
Communication Channels
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“My insurance was bought in may not October, please explain why you state it was october”
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(Car Insurance) - Posted 9 years ago
“Im happy.”
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(Car Insurance) - Posted 9 years ago
“I find it ludicrous that you can't change your details ie address , unless you ring them and getting an answer is usually difficult”
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(Car Insurance) - Posted 9 years ago
“Over all good did what it said on the tin”
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(Car Insurance) - Posted 9 years ago
“easy to buy”
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(Car Insurance) - Posted 9 years ago
“I had so far no problems, after more than a year, the use of insurance First Alternative.”
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(Car Insurance) - Posted 10 years ago
“zz”
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(Car Insurance) - Posted 10 years ago
“Fantastic Policy. Checked that it covered what I wanted and a hassle free method of Payment.”
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(Car Insurance) - Posted 10 years ago
“It was quick and easy arranging insurance. I had a car accident in November which was not my fault and there is a claim ongoing. The service has been gd so far.”
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(Car Insurance) - Posted 10 years ago
“Quick simple and easy to deal with, amazingly good price and very good level of coverage”
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(Car Insurance) - Posted 10 years ago
“very happy with the service provided.thankyou.”
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(Car Insurance) - Posted 10 years ago
“Greedy insurance I have changed my car and my insurance gone up from £40 to £57 I have 10 years no claim bonus I couldn't believe it. I had six months left in my insurance so I had no choice but to pay £57 for the rest of term. But when I checked complaints against 1st alternative then I was surprised because so many people had a complaint against them so they had not only miss about with me but with many other as well. I won't renew with them but also will advice others to stay away from them. Absolutely rubbish”
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(Car Insurance) - Posted 11 years ago
“Reliable and quick in answering questions from customers”
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(Car Insurance) - Posted 11 years ago
“Easy and clear to understand. Only thing is you need to get cover at a cost to drive abroad. Unfortunately they do not have full driving abroad cover on any policy.”
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(Car Insurance) - Posted 11 years ago
“The customer service has been excellent thus far. Just hope that the renewal price is competitive as I'd have no hesitation in renewing”
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(Car Insurance) - Posted 11 years ago
“i have had no problems with first alternative. if their renewal offer is good,then i'll use them again.”
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(Car Insurance) - Posted 11 years ago
“Very helpful and kind”
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(Car Insurance) - Posted 11 years ago
“Tried on line to inform them of change of address kept being steered to phone them phoned and was charged £40.”
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(Car Insurance) - Posted 11 years ago
“Reliable.quick replies.”
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(Car Insurance) - Posted 11 years ago
“The service was good.”
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(Car Insurance) - Posted 11 years ago
First Alternative is rated 3.7 based on 240 reviews