First Insurance Reviews

Name: First Insurance
Rating: 3.73

3.7 Rating 384 Reviews

70 %

of reviewers recommend First Insurance

Company Reviews

Questions

Metrics

3.7

Based on 384 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited too long to answer staffs are talking too fast .Rachael was the best helped thank you”

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Posted 4 years ago

“demitrios was efficient and good to work with”

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Posted 5 years ago

“Dimitris sent me the document I needed straight away.”

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Posted 5 years ago

“very accommodating. great service”

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Posted 5 years ago

“Thanks to Dimitrios Piperidis for great customer service.”

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Posted 5 years ago

“helped me with my outstanding documents and resolved my query”

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Posted 5 years ago

“A good service”

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Posted 5 years ago

“Very helpful and I would recommend them to any one”

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Posted 5 years ago

“very helpful”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“good service. dealt with query very well.”

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Posted 5 years ago

“Good service for a change”

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Posted 5 years ago

“I thought my experience was good. The agent had a good telephone manner and dealt with the issue”

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Posted 5 years ago

“I would just like to say that your adviser Amber Hussey, is a absolute asset to your organisation. Amber is very helpful and friendly it was a pleasure speaking with her. Keep up the good work Amber. Kind regards J M Clarke”

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Posted 5 years ago

“By providing good quality understanding of my query,and being able to solve my request. Thank you. Kind regards Marie Harrison.”

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Posted 5 years ago

“Excellent experience on the phone with AMBER today. She provided friendly and competent customer service, consistent with all my telephone-based experiences with this company.”

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Posted 5 years ago

“Service was excellent. Advisor was very helpfull. The only thing that got on my nerves was the music that was played while waiting.”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

“operator was polite and efficient and to the point. the communication was succinct and clear, the only reason that i changed my insurer car policy was due to a misleading function function on search engine go compare.com. I fully intend to correct that next year.”

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Posted 5 years ago

“The adviser polina was very helpful, she sorted all the problems in a matter of 10 minutes where the others was keep given me the rong information and the next day was the same issue. They should have done things going instead of just sending a email and don’t knowing why to ask and who to ask and instead of asking my other insurance provider for it as I gaved their details months ago.”

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Posted 5 years ago

First Insurance is rated 3.7 based on 384 reviews