First Insurance Reviews

Name: First Insurance
Rating: 3.73

3.7 Rating 384 Reviews

70 %

of reviewers recommend First Insurance

Company Reviews

Questions

Metrics

3.7

Based on 384 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very genuine insurance, reasonable rates”

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Posted 4 months ago

“Outstanding customer service from Alarna. Very helpful. First time van insurance but with Alarna’s help I was more than with her assistance thank long you again”

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Posted 3 years ago

“Great service So polite Over the moon with the Price considerably more so that I have a dr10 nearly spent and they still insured me for a good prices easy to do all done withing 30mins Definitely recommend”

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Posted 4 years ago

“Alarna was fantastic. Made everything simple and broke everything down clearly. Price was great and service was fantastic”

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Posted 4 years ago

“Spoke to Alarna Irish and she was very helpful and clear, great service.”

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Posted 4 years ago

“Samantha was very helpful and informative. Thanks.”

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Posted 4 years ago

“After speaking with two less-than-helpful members of staff, Samantha Phillips was extremely friendly and helpful. She made the experience much more pleasant and smooth”

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Posted 4 years ago

“I have had a difficult experience with another insurer and Rich Wyatt was a star helping me get the exact cover I needed and for a very competitive rate. You need more Rich Wyatt's in the industry. Very rarely do you get world class customer care and honesty in the insurance industry and that is exactly what you have here.. highly recommended.”

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Posted 4 years ago

“Samantha was very nice, polite and helpful.”

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Posted 4 years ago

“Samantha you are the best even I could fill you wish grab a hammer and smash my head you was still with very nice and polite voice Thank you very much for help😘”

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Posted 4 years ago

“Very nice and polite customer service voice even you can fill thay wish grab a hummer and smash you”

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Posted 4 years ago

“By letting me know that all my paper work was in order”

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Posted 4 years ago

“Thanks love”

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Posted 4 years ago

“Very easy to deal with. Made everything happen on time and at short notice”

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Posted 4 years ago

“I spoke with Emma today who was very helpful and made adding someone to the existing policy a smooth process.”

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Posted 4 years ago

“The operator was very helpful and made life easy”

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Posted 4 years ago

“Samantha was very polite and very easy to understand. Explained everything and double checked when not 100% sure so I knew all information and cover was perfect. Big thank you to Samantha for making it a so easy and painless..”

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Posted 4 years ago

“Louis was a very polite helpfull customer service agent”

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Posted 4 years ago

“Purchased insurance and dealt with Richard Wyatt who was extremely helpful very knowledgeable and answered all my questions with no problems, definitely recommend!!!”

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Posted 4 years ago

“Emma Hastings was very helpful thankyou very much. Music did drive me a bit stir crazy and was on hold for a while but once through couldn't fault her dealt with my query for me.”

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Posted 4 years ago

First Insurance is rated 3.7 based on 384 reviews