Flux Direct Reviews

Name: Flux Direct
Rating: 2.69

2.7 Rating 334 Reviews

39 %

of reviewers recommend Flux Direct

Company Reviews

Questions

Metrics

2.7

Based on 334 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Flux Direct 1 star review on 26th August 2021

Trevor Bennett

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extra charges.”

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(Van Insurance) - Posted 8 years ago

“Poorly”

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(Car Insurance) - Posted 8 years ago

“Cancelled it but after a few mail to get refund with no reply, even wrote but still no reply or refund”

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(Car Insurance) - Posted 8 years ago

Hi, Thank you for taking the time to leave a review for ourselves. First of all I am sorry to hear you are unhappy with the service provided and I am keen to investigate what has happened here. Would it be possible for you to email your policy details to customerreview@adrianflux.co.uk ? I look forward to hearing from you soon. Kind regards, Jordan FluxDirect

Posted 8 years ago

“Wouldn't recommend using these as they make everything ten times harder than it needs to be with a crazy amount of paper work to be provided before hand”

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(Van Insurance) - Posted 8 years ago

“I have never in 50 years of insuring vehicles had such an experience as drawn out and quite frankly an absolute farce.”

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(Van Insurance) - Posted 8 years ago

Hi, Thanks for taking the time to leave us a review. If possible, could you send us some further detail on the issue also including your policy number to customerreview@adrianflux.co.uk? We can then investigate any issues you may have experienced. Kind regards Jordan FluxDirect

Posted 8 years ago

“Not pleased because quote given was not correct because we end up with add ons.”

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(Car Insurance) - Posted 9 years ago

“Cheap to start but any amendment will cost you dearly. Tried to amend policy after amendment. This amendment to add 2 drivers on cost more than moving my insurance elsewhere and having any driver on policy.”

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(Van Insurance) - Posted 9 years ago

Hi, First of all thank you for taking the time to leave a review for Flux Direct. I am sorry to hear that you are unhappy with the service provided. Could I ask that you forward your details to customerreview@adrianflux.co.uk so we can then look in to any issues. Kind regards, Jordan Flux Direct

Posted 9 years ago

“Watch Out for the policy add ons and high cost to modify a policy.”

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(Car Insurance) - Posted 9 years ago

Hi, Sorry to hear that you are unhappy with the policy provided by Flux Direct. If you can send an email with details of your policy to customerreview@adrianflux.co.uk we can look into any issues. Kind regards, Jordan Flux Direct

Posted 9 years ago

“Wouldn't recommend this insurance company.”

Helpful Report

(Car Insurance) - Posted 9 years ago

Flux Direct is rated 2.7 based on 334 reviews