Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 2,005 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff good product information ongoing support”

Helpful Report

Posted 7 years ago

“My renewal was reduced by 5 percent”

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Posted 7 years ago

“Easy renewal, a quick phone call and all done. No probs Great service thank you”

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Posted 8 years ago

“Service was friendly and helpful. It involved a phone call and the assistant was polite, friendly and managed to deal with my query in a quick and timely manner”

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Posted 6 years ago

“I was very happy with the lady I spoke to about renewing, she was very helpfully and explained all to me very clearly.”

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Posted 6 years ago

“Always answering my queries quickly and have been an excellent insurance provider. Due to a good driving score the first year my insurance has gone down massively.”

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Posted 7 years ago

“Helpful and efficient”

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Posted 6 years ago

“Excellent service through out”

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Posted 8 years ago

“I would recommend them again. No problems at all with the service and good communication with updates and problems”

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Posted 6 years ago

“Fast and efficient service especially regarding delivery of black box and checking whether or not we had received it.”

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Posted 8 years ago

“fast efficient service”

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Posted 6 years ago

“Great service easy to operate Dashboard and keep check of driving techniques. rewarded for good driving with reduced premiums, great incentive.”

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Posted 6 years ago

“Easy to use great comunictions”

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Posted 6 years ago

“Great service and great customer service also never had a problem with them and always come and reapir the black box when it goes down”

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Posted 7 years ago

“Easy to install box and easy to purchase insurance, passed my test at 11:15 on the 24th of may and was insured by 12:15 the same day”

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Posted 8 years ago

“Very helpful service. Fast and efficient.”

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Posted 7 years ago

“Helpful customer service. Straight to the point, clear, honest and friendly. Was a very swift and pleasant experience.”

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Posted 7 years ago

“I got the resonable price as a first time driver for first year . In mean time they put smart mile meter to check my driving level which on end of year came as average 83 . They give very cheap quoet for this year , nearly half of price what i payed last year . Really happy and good customer service too”

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Posted 7 years ago

“I would highly recommend hastings direct smartmiles! It enabled me to monitor my driving scores throughout the year, and having scored 80/100 overall, I received a huge discount at renewal. This score brought my insurance down from ?1200 in my first year, to just ?495 in my second year! I didn't expect this much saving at all!”

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Posted 7 years ago

“Keep up the good work”

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Posted 7 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,005 reviews