Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.28

3.3 Rating 2,014 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always helpful with enquirys :)”

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Posted 9 years ago

“Always helpful with enquirys :)”

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Posted 9 years ago

“yes”

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Posted 8 years ago

“Amazing customer service”

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Posted 8 years ago

“Everything went through straightforwardly and yes I have recommended the company to friends”

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Posted 8 years ago

“Great service and helpful”

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Posted 8 years ago

“Would recommend.”

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Posted 8 years ago

“Great service, everyone very helpful on the phones when I didn?t understand things, easy box to install and app very handy and useful”

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Posted 8 years ago

“The service was excellent . Last year it was very easy to add my granddaughters to the insurance for part of the year and i know i will be able to do it again this year. It was very nice to speak to someone who knew exactly what i was asking.”

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Posted 8 years ago

“Amazing service”

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Posted 9 years ago

“They are always really helpful when you call to renew so thank you”

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Posted 9 years ago

“Amazing customer service very helpful and informative.”

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Posted 9 years ago

“Customer service was great. Sorted out a little issue I had with no problem or hassles. My smart miles score meant my policy went down by over 59 % boooom”

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Posted 9 years ago

“While quite expensive at first - this ring because I?m a young driver - I found Hasting SmartMiles to be very good. The staff were friendly and helpful whenever I?ve rang or had a problem, the price went down very fast, even more with the discount thanks to the black box. I had no problems with this company and would recommend to any young driver.”

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Posted 8 years ago

“Great service”

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Posted 9 years ago

“I?ve had no problems using smart miles. I had a rating of 84 after my first year which I think personally is fair. I got a massive discount at renewal that was far cheaper than all other quotes I checked by several hundred pounds. This insurance is not for you if you want to drive between 10pm and 5am. I never do so it?s perfect.”

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Posted 8 years ago

“Never had a problem with Hastings direct the scores were fair and app easy to yous! Customer service was brillant! Only reason for changing over was renewal price was to high compared to what I was offered else where would recommend”

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Posted 8 years ago

“Great customer service”

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Posted 9 years ago

“A very competitive rate and the first time in years that I have renewed a policy rather than switch.”

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Posted 8 years ago

“Really helpful lady and she did what she said she would.”

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Posted 8 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,014 reviews