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Hastings Direct Smart Miles Reviews

3.3 Rating 2,005 Reviews
56 %
of reviewers recommend Hastings Direct Smart Miles
3.3
Based on 2,005 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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Brilliant service (plus the product!) - one phone call to renew. Definitely use again and again.... therefore would obviously recommend.
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Posted 6 years ago
Excellent renewal quote - far cheaper than anywhere else. Friendly advisor when I rang to pay.
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Posted 7 years ago
Good price. Easy renewal procedure.
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Posted 6 years ago
Helpful over the phone. Answered all my questions and explained it. All seem well drilled on the phone
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Posted 7 years ago
Professional Good value
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Posted 7 years ago
Honset to the point and got told what I needed
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Posted 8 years ago
Really quick and helpful
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Posted 7 years ago
Great insurance company. Good discounts when you score high
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Posted 6 years ago
No sweat policy renewal with modifications. Nice mannered lady Will likely use them aain.
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Posted 6 years ago
Never had any problems with them, on my second year with them now, would really recommend this company.
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Posted 6 years ago
After using Hastings for just over a year now, I've had no issues with their customer service. The only time I had to get in contact with them, the team was very pilot and helpful.
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Posted 6 years ago
Very friendly and easy to be apart of!
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Posted 6 years ago
I have had the best experience with SmartMiles
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Posted 6 years ago
The app works really well to give constructive feedback to my son about his driving. It really is like having an adult in the car driving with him and preventing him from driving like... a 19 year old! Now he had 2 years no claims bonus and Hastings Direct helped this to happen. Five Stars
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Posted 7 years ago
simple things well
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Posted 7 years ago
My insurance has gone down by ?500 due to the black box installed and when I was having problems with the wrong data initially it was resolved very quickly. I like the updates too were I can track my scores.
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Posted 7 years ago
Excellent renewal
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Posted 6 years ago
They have been brilliant in terms of service and pricing, their premiums were much less than I believed they'd be. Very happy with their service and performance with black box.
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Posted 6 years ago
Great service, very affordable and overall good company.
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Posted 7 years ago
Staff were very helpful and efficient. I would definitely recommend to friends and family
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Posted 8 years ago
Hastings Direct Smart Miles is rated 3.3 based on 2,005 reviews