Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 2,005 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very helpful, capable, professional company, with really good rates!”

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Posted 6 years ago

“Went with them in June last year after passing in April and my previous insurance with Churchill was ending. With the 1 years no claims while being a learner the price last year was around ?920ish with a B.B. and was the best price anywhere. Liked their app although could update more frequently, the overall numbers haven?t changed for about a month which does not really add up. This renewal price was under ?600. Was expecting something just over! They?ve always been very helpful over the phone when we?ve have questions etc and I would recommend to friends and family who have just passed/ still a new driver.”

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Posted 7 years ago

“The staff are always very helpful and polite when we ring them with our enquiries and the service is excellent.”

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Posted 7 years ago

“The whole process was well handled efficiently and effectively. Hassle free experience”

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Posted 7 years ago

“provide a great value service with minimum customer service fuss.”

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Posted 7 years ago

“I spoke to Emma she was great helped me out a lot”

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Posted 6 years ago

“Initially quite expensive but reduction in premium to very competitve level very satisfying as main driver prides them self on their good driving skills”

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Posted 7 years ago

“Very polite and helpful”

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Posted 7 years ago

“Great customer service, very helpful when assistance needed.”

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Posted 7 years ago

“Brill. Really easy to use”

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Posted 6 years ago

“I would definitely be happy to recommended hastings to family and friends.”

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Posted 7 years ago

“Really great customer service! Easy to insure and renew. Great insurance and cheaper than anywhere else ? would definitely recommend!”

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Posted 7 years ago

“Received the renewal quote and it was less than the year before, they would continue cover unless I requested otherwise. Job done.”

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Posted 6 years ago

“Really good. Very cheap on 2nd year”

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Posted 6 years ago

“Fantastic service provided!”

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Posted 7 years ago

“Very helpful and informative with all the information given to help me renew my policy was quick and easy to do.”

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Posted 6 years ago

“Really easy to use and never had any issues.”

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Posted 6 years ago

“Everything was thouroughly and patiently explained.”

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Posted 8 years ago

“SmartMiles has been a pleasure to be with I highly recommended them for other drivers!”

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Posted 6 years ago

“lovely staff at hand to help with any queries”

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Posted 6 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,005 reviews