Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 2,006 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,006 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very gd service...great price compared to all the other rip off companies plus the young lady who arranged the insurance on the phone for me was lovely ...polite ..happy....just what I want when speaking to someone in customer service”

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Posted 8 years ago

“Very understanding and easy to speak to, any queries or questions were answered there and then. Overall a good experience.”

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Posted 8 years ago

“Clear, purposeful and efficient.”

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Posted 7 years ago

“Great car insurance for a first time driver! Got my renewal quote with them and it was more than half the price of my first year, and still lower than any other quote. Would definitely recommend.”

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Posted 7 years ago

“I would thoroughly recommend this service.”

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Posted 7 years ago

“good professional customer care”

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Posted 7 years ago

“Good customer service knowledgeable agent who explain the cost of the insurance”

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Posted 8 years ago

“Great and easy to deal with Insurance broker. Well priced compare to most and also available to deal with any questions or issues.”

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Posted 7 years ago

“Gave me a very cheap price compared to other insurances and very easy to get into contact with if needed.”

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Posted 8 years ago

“This has been perfect for me! My first years car insurance without a tracker would of been ?3000+ But instead it was ?1600! Saving me over a thousand pound but also with 1 years discount plus driver score discount hasting smart miles have once again saved me ?800 for my second years insurance!! Great customer service, only down point is that if you do take recovery with Hastings within the price you don?t get enough information to what to do if you broke down. Such as what information you need to give but also THE NUMBER TO RING when you do brake down was never given to me! But apart from that, I have enjoyed my first year and have just currently renewed for a second year”

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Posted 7 years ago

“Excellent service good box no real limits”

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Posted 7 years ago

“Monitoring my driving and reducing my insurance premiums accordingly”

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Posted 7 years ago

“Smashing, you are treated with respect the people on the phone are amazing and brilliant customer service skills”

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Posted 8 years ago

“Straight to the point and all my queries have been answered with a good standard of knowledge”

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Posted 7 years ago

“Great service and price.”

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Posted 8 years ago

“Called to renew policy for the second time last week. Haven't had any problems always had great customer service when I have been in touch with them. Would 100% recommend!”

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Posted 8 years ago

“A really helpful organisation, lots of advice.”

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Posted 6 years ago

“Very good communication”

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Posted 8 years ago

“I would definitely recommend using smart miles service”

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Posted 7 years ago

“Your representative was very helpful during the process.”

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Posted 7 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,006 reviews