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Hastings Direct Smart Miles Reviews

3.3 Rating 2,005 Reviews
56 %
of reviewers recommend Hastings Direct Smart Miles
3.3
Based on 2,005 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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I called Hastings directly to pay for my insurance. The person who answered my call was very understanding and friendly and helped me with my query.
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Posted 7 years ago
Excellent service, always kept up to date on all the details of my insurance. The black box discount has saved me lots of money for my second year of driving.
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Posted 7 years ago
Problem free service
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Posted 8 years ago
Excellent, not issues at all with the service and if I had an issue with my policy the team were very fast in taking my phone call but also dealt with these issues generously and professionally
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Posted 7 years ago
Cheapest by miles
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Posted 7 years ago
easy to communicate with, everything explained clearly, hassle free.
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Posted 6 years ago
Rewarded for good driving and handled my incident very well. Very pleased would recommend
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Posted 7 years ago
Very helpful on the phone and no queue/hold time waiting to get through. Very happy with the service they provided.
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Posted 7 years ago
Very helpful!
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Posted 7 years ago
Brilliant and easy to use and fit they were ?100,s cheaper than anywhre else this is my second year with the smart box if it continues in this way l will be staying with SmartMiles forever.
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Posted 7 years ago
Excellent service from call back confirming competitive quote to constant updates on process of fitting the smart box, to actual fitting of the box A very professional and pleasant experience.
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Posted 8 years ago
Great service and price would definitely recommend them
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Posted 7 years ago
Quote came quickly and was one of the best so went with renewal after speaking to call centre the adjustments were made straight away would recommend
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Posted 6 years ago
Efficient friendly knowledgeable
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Posted 6 years ago
efficient and straight forward service very competitive
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Posted 7 years ago
Cheap insurance for first time drivers and second year is even better
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Posted 6 years ago
They have been excellent throughout the year I have been with them. They also dealt with a claim fast and efficienct
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Posted 7 years ago
Good service
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Posted 8 years ago
A policy that rewards you for your driving standards and keeps you in control of your premiums
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Posted 7 years ago
Really good company to use, friendly and reliable service
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Posted 8 years ago
Hastings Direct Smart Miles is rated 3.3 based on 2,005 reviews