Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 2,005 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a really helpful experience when I came to renew my insurance. I had a few changes to make and nothing was too much trouble. I think the advisor I spoke to was called Ollie and he was so helpful!”

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Posted 7 years ago

“Helpful”

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Posted 7 years ago

“Helpful. Easy to solve problems with.”

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Posted 7 years ago

“spoke to customer services prior to renewal, handled very efficiently and the operative fully understood my requirements and expedited them efficiently.”

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Posted 7 years ago

“Great service, car insurance premium vastly reduced in the second year which is what I was advised would happen.”

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Posted 7 years ago

“Proved myself by driving responsibly and safely and they beat the next nearest quote by ?350!!! Thank you smart miles !brilliant advice and service”

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Posted 7 years ago

“Great insurance for a first driver!!! Black is sent to your home to fit on the battery. That rating are good and not harsh on young driver.”

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Posted 6 years ago

“Brilliant”

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Posted 8 years ago

“Been with Hastings 3 years in a row and never had to change insurers as theyve always had a better renewal price than other providers after checking comparison websites. Good service and no issues”

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Posted 6 years ago

“Smartmiles is a brilliant company to go for when you're starting to drive as the insurance premium you pay is slightly less than most companies but if you're driving as you should be, having that little black box definitely pays off! Would recommend to any younger driver!”

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Posted 7 years ago

“Great price, good service”

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Posted 8 years ago

“Good value for younger drivers.”

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Posted 7 years ago

“I found you via Compare the market.com but needed to discuss in person some questions I had about cover. Your team were excellent and I took the cover out confident it was the right choice. Had a slight miscommunication with regard to the name on my direct debit for the finance company to pay in installments but am happy now resolved following email communication.”

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Posted 8 years ago

“A great idea and well executed. I like the easy graphic - although the 10.00pm curfew is overly restricting.”

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Posted 7 years ago

“Seems a very good and efficient service”

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Posted 8 years ago

“Never had a problem with them. Although I never had any issues where I needed to contact them or anything, it was my first year driving, and the cheapest place for insurance with an amazing reward scheme where you earn discounts for your next year of insurance. And I?ve stayed with smartmiles because the discount they gave me beat all competitors prices by a fair amount!”

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Posted 7 years ago

“Very good”

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Posted 8 years ago

“They were very professional and efficient in their service, along with being amazingly, reasonably priced. A perfect insurance company for those who drive sensibly, obeying the road laws.”

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Posted 6 years ago

“Never had any problems with them and call handlers really helpful with any questions I had and with renewing my policy with a different payment menthod.”

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Posted 7 years ago

“Thought the service was quick and great customer service that I received!”

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Posted 6 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,005 reviews