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Insurance Factory Limited Reviews

4.8 Rating 902 Reviews
96 %
of reviewers recommend Insurance Factory Limited
4.8
Based on 902 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Ian is very helpful, friendly extremely knowledgeable. He knows what he is doing. Highly recommend.
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Posted 5 years ago
Ian was extremely knowledgeable, efficient, friendly and helpful. He made it very easy and quick to set up my new insurance policy. Prices were also the best around. Very happy and would highly recommend.
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Posted 5 years ago
Ian was extremely friendly, efficient, thorough and knowledgable. Fabulous service from beginning to end, couldn’t have asked for better. Product was the best price on the market and was very easy to set up. Highly recommend.
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Posted 5 years ago
Ian is great, professional with a sense of humour
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Posted 5 years ago
They were very helpful. Also give all information what I need.
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Posted 5 years ago
Ian the IFL rep was fantastic and couldn’t do enough to assist me
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Posted 5 years ago
Ian who I spoke to on setting up my new car policy was very efficient and professional Thanks for your help
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Posted 5 years ago
Ian, who I spoke to about my quote was absolutely fantastic! Although I had a cheaper quote online, just for Ian’s customer service I came with you. Knowing that if I needed anything It wouldn’t be an issue. He went through everything possible to get me the best quote! I would defiantly recommend! I hope Ian gets acknowledged for his fab customer service! Thanks!
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Posted 5 years ago
Great price, Excellant customer service, would highly recommend
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Posted 5 years ago
Ian was a great help. Top bloke thanks
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Posted 5 years ago
Ian was super friendly and helpful. Best customer service from an insurance company I've ever received. I would highly recommend!
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Posted 5 years ago
Totally excellent in everything
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Posted 5 years ago
Ian was highly informative and offered the best quote on the market! He made the process simple and stress free. Friendly and a great sense of humour. Will definitely recommend Ian to my friends and family.
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Posted 5 years ago
Brilliant info given by Ian and did his best to find me and partner the best possible deal, shame he is a villa fan but we all have our downfalls
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Posted 5 years ago
Ian was great and good to talk to, even if he was a Villa fan 😂😂 Got all my documents emailed to me in minutes - Fantastic service
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Posted 5 years ago
Ian Quinn was very helpful, very clear and and a good sense of humour that's always needed on long phone calls
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Posted 5 years ago
Very helpful, I took out a policy only to discover my wife had already insured the vehicle so had to cancel, received excellent assistance and would recommend them to anyone
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Posted 5 years ago
The person I spoke to was great went out his way to help when we have few issues with some details an explained everything perfectly
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Posted 5 years ago
Excellent customer service very happy with service
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Posted 5 years ago
Ian Quinn was very articulate in providing information about the insurance offers and the price. Amazing customer service and will highly recommend
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Posted 5 years ago
Insurance Factory Limited is rated 4.8 based on 902 reviews