Insurance Factory Limited Reviews

4.8 Rating 897 Reviews
96 %
of reviewers recommend Insurance Factory Limited
4.8
Based on 897 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Ian was professional, yet his fun personality shined through. He knew all answers to my questions. We completed my new policy in about 20 minutes. He was thoughrough, but made it a friendly experience.
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Posted 3 years ago
Ian was excellent and a great help! I would recommend, price was reasonable.
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Posted 3 years ago
Excellent thanks Ian I would recommend highly
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Posted 3 years ago
Ian was unreal
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Posted 3 years ago
Hi I just like to say . Ian who I spoke to on the phone regarding the insurance .Was professional . Direct with my questions . And set up the policy I needed . In all the years I have requested insurance . Ian was the best person I have ever spoke to on the phone .
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Posted 3 years ago
Price was excellent and also the customer service
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Posted 3 years ago
Rob was a class act a fantastic and professional guy never trying to force a sale and always happy to help it took 3 phone calls to sort out because of my work but that was not an issue for him top guy great service would definitely recommend to anyone
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Posted 3 years ago
Very helpful and understanding. Really put themselves out for my son.
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Posted 3 years ago
Price was excellent and the service was excellent too!
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Posted 3 years ago
Ian was very helpful and very professional helped we out on a few thinks nice to talk to some one instead real
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Posted 3 years ago
Ian was extremely helpful and very professional, couldn’t fault the customer service
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Posted 3 years ago
What a very nice man to talk to very helpful
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Posted 3 years ago
great service. Highly recommend. thanks
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Posted 3 years ago
Rang today to arrange insurance on my van, spoke to Ian and he was really helpful. We went through my details and the quote was really competitive compared to others I’d had. Will definitely be in touch again when my car insurance runs out.
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Posted 3 years ago
Ian was brilliant and made everything so easy. Top service. Thanks guys
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Posted 3 years ago
He was very helpful and saved me £1000 on my car insurance renewal. Ian was easy to talk to and had a great sense of humour. He also asked all the right questions and as very helpful in making sure I understood exactly what I needed and what I didn’t. Highly recommend him.
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Posted 3 years ago
Outstanding customer service, pleasant, patient & extremely professional. I will recommend your company to friends & colleagues because the experience I had was so overwhelming excellent. Ian set up my new policy, outstanding customer care.
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Posted 3 years ago
Excellent customer service, Mark and Ian were very helpful, confident and couldn't have done more for us. Quote was a third of what we were currently paying and would very highly recommend.
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Posted 3 years ago
Ian sorted everything out really quickly, was really helpful, top guy !
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Posted 3 years ago
Spoke with ian quinn, got me though everything real fast with no problems, top man
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Posted 3 years ago
Insurance Factory Limited is rated 4.8 based on 897 reviews