Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.77

4.8 Rating 902 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

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Metrics

4.8

Based on 902 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called to confirm the online quote i had received. The customer service was excellent, polite and extremely helpful.”

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Posted 4 years ago

“Ian was the best advisor I have ever spoken to, he worked incredibly hard to find me the right deal, I was able to contact him personally again which helped so much as he knew my situation and I didn't have to explain it multiple times to different advisors, fantastic service Ian, you must be congratulated!”

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Posted 4 years ago

“Extremely helpful and polite.. Quick and easy ...”

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Posted 4 years ago

“Extremely helpful staff”

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Posted 4 years ago

“Professional and thorough.”

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Posted 4 years ago

“Great experience and top bloke! Thanks for your help!”

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Posted 4 years ago

“Quality service with Ian Quinn, really helpful, managed to get me the best deal I could possibly get and can see he is really committed to provide exceptional customer service.”

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Posted 4 years ago

“Ian was Very helpful couldn't do enough to try an lower the quote. Thank you”

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Posted 4 years ago

“I was unable to proceed online with my online quote due to unavoidable factors. I was directed to the phone and Ian answered and was very helpful and efficient in getting my quote finalised. Big thumbs up! Thank you.”

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Posted 4 years ago

“Had to add another vehicle to my policy & dealt with Ian Quinn, who I can only describe as 5 star in every way. He explained everything to me Clearly and answered any questions I had. I am a happy customer with no complaints.”

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Posted 4 years ago

“Very personable agent. Very helpful. Very good service.”

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Posted 4 years ago

“Needed to wait bit long to speak to someone, but afterwards it was brilliant. I've never spoken any other customer service that was so friendly and helpful, the given information was thorough.”

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Posted 4 years ago

“Ian was very helpful and my quote was a great deal less than I was currently paying.”

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Posted 4 years ago

“I was quoted with extortionate prices from other insurance companies but Insurance Factory Ltd came up with a fraction of the other high quotes due to a previous driving conviction which happened in 2018. I will definitely renew my car insurance with Insurance Factory again. Friendly and very helpful staff. Thanks to a great service!”

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Posted 4 years ago

“We need more people like Ian in this industry first class service”

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Posted 4 years ago

“Ian is a great assett to the company he is so warm and friendly, polite, helpful defo a people person. He went above and beyond to help checked we understood AND was happy with everything we discussed. He explained everything without rushing couldnt of spoke to anyone politer. Id defo have Ian in my team. A amazing person. Thank you Ian for making it so easy for me to sort out with what i was looking to do and sortimg it all out”

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Posted 4 years ago

“I received a really goodnservice from Ian. He was really polite and patient amd went through every detail. Overall i had a very good experience. Thank you.”

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Posted 4 years ago

“Ian was fabulous! Definitely recommend speaking with him. this was the cheapest quote i found and he couldn’t be any more helpful. he’s very funny aswell! He took some of his commission away to take some money of my insurance quote. Such a lovely man, thankyou so much Ian!”

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Posted 4 years ago

“Great support, courteous, friendly, efficient.”

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Posted 4 years ago

“Very helpful and friendly Went out of his way to help me in my hour of need”

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Posted 4 years ago

Insurance Factory Limited is rated 4.8 based on 902 reviews