Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,062 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, done everything swift and smoothly. Thank you. Very helpful”

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Posted 7 years ago

“Helpful, informative staff member. Polite and pleasant. Only downside to taking out my new policy was it was a very lengthy phone call! Good customer service overall”

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Posted 7 years ago

“AVOID AT ALL COSTS!! £160 to cancel within 14 days cooling off period!!! Hassled constantly!! Unprofessional. Con. Asked for lots of evidence AFTER paying!! Asked for no claim discount proof from previous insurer and sent it and then they still wanted phone confirmation, so what was the point of sending it at all? Not in addition to being continuously hassled with over 5 phone calls from them one morning, (24th January), 3 emails and texts!!!! I would send documentations after recieving threatening emails at night that stated they would cancel my car insurance if I didn’t send it before 14 days. I would ring up customer services to ask why, I am recieving these emails, and all they would do is request more and more documentation. They asked for a bank statement with proof of address, driving licence check codes of me and my mother, V5 and to top it off a no claims discount email from my previous insurers.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“The operative I spoke to (#8)was helpful and polite. It Made it easier for me to complete this process in the same day”

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Posted 7 years ago

“Absolute scam. Avoid at all costs!!”

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Posted 7 years ago

“Easy, painless . Camron answered all my questions and very helpful in explaining everything in detail.”

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Posted 7 years ago

“Absolute joke. Avoid. Avoid. Avoid”

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Posted 7 years ago

“Completed a quote last night online, got my insurance cheap compare to other prices. I spoke to a lovely man this morning Daniel Adams who I believe may be in the sales department, he was very efficient and explained everything to me, made sure he had answered all my questions, and genially a nice person to speak to on the phone and was in no hurry. So far I highly recommend.”

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Posted 7 years ago

“5 star customer service from Cameron, really helpful and friendly”

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Posted 7 years ago

“Ellie was extremely helpful and had an amazing attitude. Was a real pleasure. Thank you”

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Posted 7 years ago

“Very helpful and informative”

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Posted 7 years ago

“Hi i rang up today and i got a very helpful chap call3s Tristan who understand what i wanted he was so helpful nade it a pleasure”

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Posted 7 years ago

“#1Jodie was very helpful, polite and knowledgeable when helping me to complete my new policy.”

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Posted 7 years ago

“inflated prices and apprently can review your complaint withut even speaking to you.”

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Posted 7 years ago

“Amazing experience through customer services talking to a sales rep called Hayley Muckle who really helped me with my quote to get me the best price available. Very friendly I would defiantly recommend to friends and family. One happy customer”

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Posted 7 years ago

“Monica was really helpful and made taking my policy out a breeze”

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Posted 7 years ago

“Explained things clear”

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Posted 7 years ago

“Jodie was very good and explained the policy including the other options very professionally. Many Thanks Glyn”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

Ladybird Insurance is rated 4.1 based on 1,062 reviews