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Ladybird Insurance Reviews

4.1 Rating 1,060 Reviews
80 %
of reviewers recommend Ladybird Insurance
4.1
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Anonymous
Anonymous  // 01/01/2019
Daniel on the telephone was very good, i suffer from bad anxiety and struggle with telephone calls. Daniel was very patient at my stuttering and pauses and his friendly attitude made me feel relaxed. Please pass on my feedback regarding this team member.
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Posted 6 years ago
Hayley Excellent. She has been very helpful Very professional
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Posted 6 years ago
Spoke to Hayley regarding new policy today. She was fantastic and gave me all the information I needed.
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Posted 6 years ago
I found Jodie to be very polite at all times and she went above and beyond to help me even when I got the start date on the car insurance wrong Thank you very much
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Posted 6 years ago
Very quick and Easy to be connected to a helpful agent, (Luke Jeynes)
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Posted 6 years ago
Luke jeynes .. was my advisor over the last few days , very helpful and went the extra mile to get my car insurance setup . He was very helpful , and would highly recommend ladybird as a company and Luke made this possible . Extremely satisfied
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Posted 6 years ago
Very friendly CS and also very competitive quote.
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Posted 6 years ago
The policy was explained to me in full detail by Luke Jeynes who was very helpful and overall a fantastic service, I would recommend!
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Posted 6 years ago
Top bloke, no stress
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Posted 6 years ago
Samantha the lady I spoke to was brilliant. She was very helpful and answered and fully explained any questions I had. She made the whole thing a positive experience
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Posted 6 years ago
Best type of phone call. No nonsense straight to the point and dealt with my policy proffesionaly. I work in the same industry and was very happy with service.
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Posted 6 years ago
Just wanted to say a big THANK YOU to Ladybird insurance, especially Daniel Adams. Daniel answered my renewal questions in a knowledgeable and friendly manner and got it all sorted out quickly. Phoned around and no one else could beat Ladybird's renewal quote. Great service & great price!!!!!!!
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Posted 6 years ago
Lewis was very friendly, polite, patient & very clear in explaining this to me. He made sure I understood.
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Posted 6 years ago
Very helpful and friendly staff and good customer service
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Posted 6 years ago
Adam was very very helpful i couldn't of done it without him.
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Posted 6 years ago
Luke was so helpful top star. Went through everything in great detail. Very professional. Thanks Luke , you made everything easier for me.
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Posted 6 years ago
Set up my policy with a lovely lady called Hayley muckle very helpfull polite and patient from start to finish Thanks
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Posted 6 years ago
Tammie was especially helpful with explaining different aspects of the policy. And answering any questions I had. Very easy to talk to but still very professional.
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Posted 6 years ago
Tammy was very helpful and explained things thoroughly .. easy to understand and everything was made easy to understand
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Posted 6 years ago
Hayley was brilliant 100% customer service!
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Posted 6 years ago
Ladybird Insurance is rated 4.1 based on 1,060 reviews