Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,062 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Ladybird Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“#Lucy ,a customer service advisor at Labybird was very calm & helpful. Insurance can be daunting, but she was really professional and answered any questions I had with ease. I felt very satisfied & taken care of with the service she provided over the phone.”

Helpful Report

Posted 6 years ago

“Emma was very polite, efficient and informative! Very helpful. One of my best customer service experiences Kind regards M Russo”

Helpful Report

Posted 6 years ago

“After waiting for the previous agent to call me back she never I waited 24 hours!! Then the phone was put down on me by a male agent Then finally a lovely efficient agent sorted out everything she was Brilliant!!!!”

Helpful Report

Posted 6 years ago

“Competitive price and Jodie was very helpful- Thankyou”

Helpful Report

Posted 6 years ago

“Fully explained a number of insurance items that other providers complicate. Thanks Monica for helping out today.”

Helpful Report

Posted 6 years ago

“Highly recommended. I have been a customer for 2 years now and will continue in the future. I have had an issue with my latest renewal due to vehicle circumstances, not Ladybird Insurance. Although the outcome was not the best, I was happy to go ahead with the renewal as I was handled extremely professionally. The agent who dealt with everything, Ryan, is a credit to the company. Keeping to his word each time and communicating well even under the current pandemic obstacles. An asset to the company. Thank you”

Helpful Report

Posted 6 years ago

“Very informative Dealt with quickly under the circumstances Really good customer service”

Helpful Report

Posted 6 years ago

“Amie was so helpful today couldn’t have asked for a more patient and understanding customer care agent. Thanku so much”

Helpful Report

Posted 6 years ago

“Customer service. I spoke to Georgia on the phone regarding my policy issue. She was extremely helpful. Knowing that her colleagues made me cry because of how rude and terrible customer service. I really appreciate her help and was so lovely and polite. Can’t you enough for making me feel less stress now. Thank you so much AMAZING customer service skills”

Helpful Report

Posted 6 years ago

“Whilst calling to renew my policy I spoke to Jodie, who was brilliant, she was extremely friendly and happy to explain any details which I was unsure about regarding my policy, would definitely recommend Ladybird to others based on the brilliant prices and excellent customer service!”

Helpful Report

Posted 6 years ago

“Thanks to Gail for her help in cancelling my car insurance today. All was easy, quickly done and dealt with professionally! Thanks”

Helpful Report

Posted 6 years ago

“Emma was able to deal with my queries and also, what i asked for to be possible on my new insurance renewal.”

Helpful Report

Posted 6 years ago

“Great friendly service. Gave clear instructions of what to do etc. Was hassle free and fast. Well done.”

Helpful Report

Posted 6 years ago

“#MONICA. A PROFESSIONAL, PERSONABLE AND VERY EFFICIENT REPRESENTATIVE FOR LADYBIRD”

Helpful Report

Posted 6 years ago

“#LUCY was very helpful”

Helpful Report

Posted 6 years ago

“Cameron has been very helpful and knowledgeable when helping me renew my insurance policy today. It is a pleasure to be able to complete this without lots of hassle. Thank you”

Helpful Report

Posted 6 years ago

“Spoke to Cameron today . He was very kind and helpful”

Helpful Report

Posted 6 years ago

“Very polite and helped me with a really good deal, very impressed.”

Helpful Report

Posted 6 years ago

“Cameron Wood was polite, friendly and helpful. He explained things in layman’s terms when needed, and answered my questions satisfactorily.”

Helpful Report

Posted 6 years ago

“5 star service from Emma Heason who was very professional and made the whole process very straight forward.”

Helpful Report

Posted 6 years ago

Ladybird Insurance is rated 4.1 based on 1,062 reviews