Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,061 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,061 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just spoke to Andy and he provided Excellent Customer Service and was very helpful, friendly and asked questions in a very polite manner. He explained any minor details without any hesitation. Excellent member of the Ladybird Team!”

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Posted 7 years ago

“I can only review my initial experience as I have just purchased my insurance for the year ahead with Ladybird. I spoke to a chap called Andy and he was extremely helpful, friendly and knowledgeable.”

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Posted 7 years ago

“I got my insurance with Ladybird through confused.com. Shortly I received a call from Andrew Betts. His communication skills were amazing and made things super easy for me which is not usually the case when buying insurance. Thanks to Andrew”

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Posted 7 years ago

“Very unhelpful and quote that was given online was not honoured would never use again”

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Posted 7 years ago

“Very good communication with the operator Andy very helpful and straight forward questions and answers”

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Posted 7 years ago

“Jodie been very helpful and made my insurance renewal very fast and easy. Top Customer Service. Thank You”

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Posted 7 years ago

“Good customer service and value”

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Posted 7 years ago

“Very cheap insurance. Very happy with my £400 saving over the year. The employee i spoke to 'andrew betts' was very helpful and understanding”

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Posted 7 years ago

“Andy was amazing at his job and explained everything very well.”

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Posted 7 years ago

“Andrew was very professional and helpful was a pleasure to deal with”

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Posted 7 years ago

“Efficient and friendly it I haven’t had to claim”

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Posted 7 years ago

“The agent was very thorough in checking and explaining things”

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Posted 7 years ago

“I spoke to Cameron on the phone today, he was extremely helpful and informative and very patient with me while I found my documents. He was also very polite, a true credit to the team”

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Posted 7 years ago

“Very good at her job made me feel relaxed 👍🏽👍🏽”

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Posted 7 years ago

“Spoke with Andy over the phone and he helped me validate my insurance. Very polite guy who's always there to help along the way.”

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Posted 7 years ago

“Very understanding and polite thank you”

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Posted 7 years ago

“Very helpful and quick with explaining what specific things where correctly, no issues when I had any questions of vise versa, really helpful, thank you.”

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Posted 7 years ago

“Quick and easy”

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Posted 7 years ago

“Very good, polite, helpful service.”

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Posted 7 years ago

“Easy to get a quote online with a simple website to use. My husband the policy holder was stuck at work so left authurisation for me to speak. Felt the correct security questions were asked to protect my husbands information. Dealt with Gerry and Andy, with both I was pleased and keep informed throughout the process. A little humour went a long way after having a long day. Customer service like this is rare. Definately worth a mention and worth recommendation.”

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Posted 7 years ago

Ladybird Insurance is rated 4.1 based on 1,061 reviews