Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,062 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

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4.1

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service talked me through the whole process”

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Posted 7 years ago

“I bought my policy yesterday and already I am impressed with Ladybird Insurance. The advisor that I spoke to today (reference number #8) was lovely. He talked me through every single service they offered to go with my insurance, and was more than happy to describe a few phrases in Layman’s terms as I am a young female driver and didn’t have a clue about a few things! A brilliantly patient man, calm, helpful, and reassuring.”

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Posted 7 years ago

“Andrew was a very pleasant member of staff. He obviously knows his stuff and made the whole experience very easy for myself and my daughter. Thank you”

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Posted 7 years ago

“Excellent service today. Very helpful operator #8.”

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Posted 7 years ago

“BE AWARE! Bought insurance £760. ( 2 year no claims ) Did not tell them about a non fault claim ( as I did not claim, still got 2 years no claims ) Put price up £300 more in the first 5 days insurance. Won’t let me cancel until I pay £147 cancel fee. Big Con! Won’t let you speak to a manager either. Worse insurance ever had! Buy cheap buy twice !”

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Posted 7 years ago

“Rang to changed address from a high crime area to low crime area, The man I spoke to has told me the policy will go up not down and that I have to pay £95 admin fee to change address. I am beyond angry to top off no manager available to speak to and I have to call back Monday. Avoid absolute con”

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Posted 7 years ago

“Hi, I'm very happy with Ladybird insurance,very friendly,polite and patient.”

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Posted 7 years ago

“Very helpful and knowledgeable. Very happy with my insurance policy.”

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Posted 7 years ago

“Im very happy. Hope i dont need to change to different company when policy is over.”

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Posted 7 years ago

“After spoken to different car insurers i found Lady bird whos really helpfull. Very happy the way they explain clearly about policy. They was not hassle customer by asking for alot of documents and of bills like other company. Thank you Andy”

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Posted 7 years ago

“Really good”

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Posted 7 years ago

“Hayley she's good thanks”

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Posted 7 years ago

“I'm happy”

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Posted 7 years ago

“Had a phone call with Andy and was very pleased with the customer service he provided on the phone. Was very pleasant and helpful, I can’t thank him enough for his service today.”

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Posted 7 years ago

“Andrew was very help full. brilliant service.”

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Posted 7 years ago

“Honestly the worst customer experience I have ever had with this company. Completely incompetent and shocking customer services. Unable to answer any questions that I had regarding my policy. Did not include commuting on my policy documents. Unclear regarding the documents required. Price offered was >30% more than advertised price. AVOID!”

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Posted 7 years ago

“Very helpful asked if I had any questions”

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Posted 7 years ago

“Andy was very helpful really pleased with the service”

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Posted 7 years ago

“#1 I spoke with one of your agents on more than one occasion on Friday 7th Dec. She did everything she advised she was going to do!! Great customer service, would recommend to anyone looking for insurance. Thanks Jodie, for making my renewal pain free.”

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Posted 7 years ago

“Quoted me happy would recommend Ladybird to others saved me £50 per month God Bless Monica 10/10 all services and add on explained keep up the good work”

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Posted 7 years ago

Ladybird Insurance is rated 4.1 based on 1,062 reviews