Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,062 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

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Metrics

4.1

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“he spoke very clearly, a little fast but i was ok with it.”

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Posted 8 years ago

“Excellent service, all the basics and well good enough. All too often I have come off the phone after speaking to insurers feeling exhausted, after 30 minutes waiting to get through then a 40 minute phone call. Refreshing service, keep it up. #5 thank you”

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Posted 8 years ago

“Thanks to andy who helped me with everything i needed today, very polite and patient! X”

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Posted 8 years ago

“#1 called to set up new insurance policy, very helpful, very informative, explained everything well. Excellent and efficient service. Thank you”

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Posted 8 years ago

“Andy was very poliet, helpful and efficient dealing with setting up my policy. He was able to give me a very reasonable price and i was very happy with the service he provided.”

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Posted 8 years ago

“#1 very polite and helpful”

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Posted 8 years ago

“#1 I had a great experience and really good customer service from Jodie (#1). Really quick in giving the quote and even faster to insure me and put me on the road. The prices are really good as well. Have nothing to say bad and I will be recommending your services. Thank you”

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Posted 8 years ago

“The cheapest insurance, I got cover from today. Very happy and customer service is brilliant. Thank you Andy for all your support.”

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Posted 8 years ago

“Good communication and interpersonal skills: teamwork, cooperation, listening, persuasion, and empathy.”

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Posted 8 years ago

“Great company #8 was really helpful”

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Posted 8 years ago

“After deciding to renew my policy with ladybird and having a slight miscommunication in the beginning, Insurance Executive Hannah really took the time to make sure I was completely happy and really went out of her way to ensure that I had complete peace of mind with my renewal. Also putting my worries to rest with my excess etc. Completely satisfied with the customer service she provided and would be likely to recommend to a friend now because of such great customer service. Eve Parker”

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Posted 8 years ago

“Nothing short of excellent customer service”

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Posted 8 years ago

“Andy was extremly helpful and a very good listener. He went the extra mile to provide exeptional customer service. Has great product knowledge and was able to explain certain points in a way that allowed me to understand. Also quite funny and brings a light hearted, positive energy to the conversation. Both thumbs up for Andy!”

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Posted 8 years ago

“I spoke to a lovely gentleman called Mathew Vaughan on the phone he was very helpful and made my car insurance run smoothly he answered all my questions and was very professional on the phone thankyou 😊”

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Posted 8 years ago

“#8 was very helpful and went through each step with integrity, he was polite and very professional. overall I felt very comfortable with #8. Give him a pay rise :-)”

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Posted 8 years ago

“very helpful thanks”

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Posted 8 years ago

“Very helpful staff, Mr Andrew help me getting my car insured. 100% recommended”

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Posted 8 years ago

“Never had any problems with arranging insurance or if I've had claim. Great service”

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Posted 8 years ago

“#8 Has a problem recording my vehicle details on line so called Ladybird this morning and everything sorted really quickly and efficiently. First time insured with Ladybird so a good start so far.”

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Posted 8 years ago

“The gentleman who helped me today gave me outstandin* service and helped me as much as he could”

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Posted 8 years ago

Ladybird Insurance is rated 4.1 based on 1,062 reviews