MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and quick to do online 👍”

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Posted 3 years ago

“Very easy to follow the renewal process with a fair price”

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Posted 3 years ago

“The price you offered was good, BUT iv been hearing a lot of bad things about MCE lately and I hope they are not true! Only time will tell. I know you have a new underwriter too for new policy’s but this shouldn’t have happened in the first place with MCE. If something happens to me or my bike and I don’t get the promises and service you make going forward I will have no option but to let the biking community know how I was treated. And that will hurt MCE going forward!”

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Posted 3 years ago

“They ripped everyone off”

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Posted 3 years ago

“Worse company I ever deal with. Chat … agents never available… sending emails… no replies . Good they went to administration I just hope I’ll get my money back. They still running under another mce name . People don’t buy any insurance with them even if is cheap !!!!”

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Posted 3 years ago

“They are the worst insurance company about took my money and now don’t wanna give a refund I have lost my no claims bonus and I am half way through the year it’s silly and stupid if they’ve messed up and gone bust they should give everyone a full refund or if not giving a full refund they should get what they are in titled to + a 1 years no claim bonus something should defo happen about this and the customer service team are useless they are rude and tak over you and all they do is repeat them selves I would never recommend this insurance to anyone”

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Posted 3 years ago

“Bought insurance and the company went bust so lost my money! Avoid”

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Posted 3 years ago

“As stated below. lots of email communication saying that it was the Gibraltar company that is going into liquidation. then an email saying my insurance policy will end 21/1/2022. loss of NCB as it was not a full year and 90% pro rata refund at some point. They are now saying that they are just a comparison site. the customer service has always been bad but this is poor. pay cheap and all that, they are fine if nothing happens and you just pay each year.”

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Posted 3 years ago

“Worst customer service I've ever had from an insurance company. Extremely excessive admin charges and when I spoke to one of the agents from MCE, they were no help whatsoever. Will never recommend or use MCE again.”

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Posted 3 years ago

“You are the worst company . 7 of 8 instalments payed lost 5 months of insurance lost 400£ deposit lost 3 months that been overpaid. To all new customers do not buy insurance from them”

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Posted 3 years ago

“I was looking to insure my trials bike so I could take part in road trials. I carefully read all the documents beforehand and the only exclusion mentioned was racing on race circuits or closed roads, with a definition of racing involving speed and time. Purchased the policy and received the Certificate of Motor Insurance which suddenly states that use for trials is not covered. I was mis-sold this policy as this exclusion was never mentioned until I'd bought the policy and even in the cooling off period it would cost me £45 to cancel it. Very poor service. Definitely would not recommend this company!”

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Posted 3 years ago

“You've taken a deposit despite going into administration last month. Now I have received an email from BikeInsurers telling me I need to find a new policy. Thanks”

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Posted 3 years ago

“Very easy to do sorted in a matter for seconds but either I missed or there isn't a section to chose what time the cover starts from what might be good too add :) but otherwise amazing”

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Posted 3 years ago

“Thank you MCE insurance company for your helpful friendly telephone conversation today , I'm very pleased to be insured with the best insurance company in the United Kingdom England , thank you MCE insurance company , this is a long road through life im pleased to have you with me on the roads , everyone please ride safe on our roads , always remember to ride safe , don't race on the public roads , remember speed kills everyone , so think when you ride , please ride safe , thank you MCE insurance company you are number 1”

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Posted 3 years ago

“It was really quick and easy to give all the information needed, with a really great price.”

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Posted 3 years ago

“Really good price and the whole process was very smooth.”

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Posted 3 years ago

“Yeah it was quick and easy”

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Posted 3 years ago

“Great and easy service.”

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Posted 3 years ago

“Great and easy service.”

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Posted 3 years ago

“It would have been a 5 but it went up again”

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Posted 3 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews