MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,331 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,331 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While the renewal process was eventually straight forward (online technical glitch caused delay) the price rise of almost 50% has been difficult to justify.”

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Posted 11 months ago

“Only thing that consistently lets mce down is the lack of human communication. It’s extremely difficult to speak to someone. The portal at one point was impossible to access, consequently I could not view my policy. Problem was resolved after finally getting someone on the phone. Communication is key! So I feel improvements need to be made.”

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Posted 11 months ago

“Is good incurence”

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Posted 11 months ago

“Online portal doesn't work most of the time. This needs look at as it saves having to phone up.”

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Posted 1 year ago

“I was with you ( Sabre Insurance) last year and was quoted a good price for the first year back after many years and had no complaints about the regular contact i got. This years quote from you had gone up £70 and when i rang to discuss it i was told there was nothing the could do about the price. I went on a comparison site and got the same cover same insurer for £40 less than your quote which is a bit baffling to me. The bike is only on the road for 6 months so i am going to get the best price i can. When i asked about flexible cover i was told to try Subscribe and Ride but being a fair weather rider for pleasure at short notice i thought that it wasn't suitable”

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Posted 1 year ago

“OK unless you want to talk to someone about a new policy.”

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Posted 1 year ago

“A soulless online experience but easily done without fuss”

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Posted 1 year ago

“Good company been with for years but I don’t like not being able to talk to a advisor everything is going automated and it really impacts my cost a advisor can search competitive prices not everyone has great I.T skills.When up for renewal a advisor can search out a good deal for you on a new policy.”

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Posted 1 year ago

“I’m paying more then double on my insurance then last year this is abit crazy”

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Posted 1 year ago

“Can't carry pilion passengers on a super sport? I have 10 yrs no claims could make some exceptions”

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Posted 1 year ago

“My cover was less than last year but trying to get on the portal was a pain in the but. it took me three diffrent numbers to get through on the phone and even then I still couldn't renew over the phone .eventually I had to make up a new portal login and once I got in to it it was easy to renew my policy. Mce phone calls are so much easier than your portal sign in (needs sorted).”

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Posted 1 year ago

“Login not good refused to accept my E mail address, the very same one that was used to inform me of the renewal. !!!!!! Very frustrating.”

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Posted 1 year ago

“Renewal price a lot more , Would be nice to talk to someone, Cannot see new policy 🙂”

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Posted 1 year ago

“Price has gone up lot. Your web site for renewal of my policy just sent me round in circles and left me at the point of cancelling my policy. I ended up ringing to renew . The person i spoke to was very helpful and did his job and got me sorted in half the time than the time i spent online. GET YOUR WEB SITE SORTED. !! PLease !!.”

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Posted 1 year ago

“Ay the minute everything OK, I've been waiting for an email to show you me 1 years no claims I've got it ready to upload to use if you send an email asking for it thanks in advance Damon”

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Posted 1 year ago

“Price hike of nearly £200 from last year ,I wasn't very happy but I am sticking with you.”

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Posted 1 year ago

“I’m disappointed that my new automatic premium is higher than the previous one (no change in circumstances).”

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Posted 1 year ago

“Happy with your cover and how promptly my theft claim was sorted, enabling me to get back on the road asap. This year you forgot to contact me for renewal which caused me grief, and I miss your excellent sales dept; getting a quote online was a drag.”

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Posted 1 year ago

“Hi, the customer service is good I have insured with MCE since 2016 all bikes I have; and the prices still high and higher.”

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Posted 1 year ago

“Good price, but horrible service - no way to discuss your quote or policy with a person. Their online system also breaks down about 50% of the time so you can’t access your quote or policy - and can’t call to sort something out.”

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Posted 1 year ago

MCE Insurance is rated 4.0 based on 5,331 reviews