Motorcycle Direct Reviews

Name: Motorcycle Direct
Rating: 3.41

3.4 Rating 486 Reviews

61 %

of reviewers recommend Motorcycle Direct

Company Reviews

Questions

Metrics

3.4

Based on 486 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1454415566

Email:

finance@europa-group.co.uk

Location:

Europa House, Midland Way, Bristol
BS35 2JX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not answering their phones, spent a minimum of 4 hours to speak to somebody. Placed in hold and then phone got interrupted. Another hour to get trough to the next consultant and then again placed on hold. Absolutely nightmare.”

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Posted 4 years ago

Hi Alexandru, Thank you for your review. We`re sorry to hear you did not receive a great experience. Thank you for letting us know your concerns. We will do all we can to ensure we provide a satisfactory experience to you in the future. If you wish to discuss your matter in more detail, please contact our team who will be happy to assist. 0344 800 0966 customer.services@europa-group.co.uk Kind Regards, Motorcycle Direct

Posted 4 years ago

“Very nice company, excellent price and customer service”

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Posted 4 years ago

Hi Johnny, Thank you for taking the time to leave us such a generous review. We hope to provide a great service whenever you need us. Kind Regards, Motorcycle Direct

Posted 4 years ago

“Excellent price ... the insurance quote had everything I needed .. excellent customer service ... no hesitation in taking out the motorbike insurance ..”

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Posted 4 years ago

“Thanks for everybody , im satisfaced.”

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Posted 4 years ago

“Easy to contact and very helpful”

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Posted 4 years ago

“Helpful staff on the phone, made it easy to complete my bike insurance purchase 👍”

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Posted 4 years ago

“Very efficient and competitive price.”

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Posted 4 years ago

“price was reasonable”

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Posted 4 years ago

“Awful. Bought motorcycle insurance based on the information (coverage, excesses etc.) given at time of purchase. When I received the info the excess had changed, called them to clarify, was informed that was how it was, end of. If I wanted to cancel (within 14 days) it would cost me £25. Utterly awful, will never use again, fervently hope I don't have an accident.”

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Posted 4 years ago

“Great value for money and very quick and no fuss”

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Posted 4 years ago

“Perfect... very quick and very good price .”

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Posted 4 years ago

“The price”

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Posted 4 years ago

“Bought through confused.com. We’re the best price including a few extras I wanted. Took out policy online and was very easy and straightforward. Would recommend!”

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Posted 4 years ago

“very helpful and friendly staff”

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Posted 4 years ago

“Half the price of my previous insurer. Very happy.”

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Posted 4 years ago

“Fair price, helpful knowledgeable staff”

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Posted 4 years ago

“Im Very happy about my insurace' thank you”

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Posted 4 years ago

“I've been with them for 1yr and had no problems what so ever.”

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Posted 4 years ago

“Great service and advice, plus very competitive!!”

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Posted 4 years ago

“Horrible... Just appalling. Set everything up, had to repeat details like 5 times because they kept getting it wrong, then they still managed to mess it up. Had to call everyday and then out of nowhere they cancelled it! Could not justify it or even tell me why, provided them everything I could and still. Absolutely rank, do not choose them.”

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Posted 4 years ago

Motorcycle Direct is rated 3.4 based on 486 reviews