Motorcycle Direct Reviews

Name: Motorcycle Direct
Rating: 3.45

3.5 Rating 478 Reviews

62 %

of reviewers recommend Motorcycle Direct

Company Reviews

Questions

Metrics

3.5

Based on 478 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1454415566

Email:

finance@europa-group.co.uk

Location:

Europa House, Midland Way, Bristol
BS35 2JX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to get, no hassle, quick and easy, the way it should be, many thanks Darren Rees.”

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Posted 3 years ago

“Word of warning, don't pay monthly, you'll get bombarded with emails from Premium Credit who supply the credit for the payments. I've had my insurance for one week & already had 5 emails.”

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Posted 3 years ago

Good Morning Paul, Thank you so much for your 4* review. We hope to continue to offer you a great service. Kind Regards, Motorcycle Direct

Posted 3 years ago

“The overall service is good. But the insurance documents aren't very clear. E.g. it showed on the comparison and MD sites that I'm covered on other bikes for 3rd party but it proved veery difficult to establish this in the documents. Besides that it was straight forward enough”

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Posted 3 years ago

Hi Craig, Thank you so much for your 4* review. We apologise for any inconvenience you may have experienced. Should you wish to discuss your policy further, please contact our team who will be happy to assist you. 0344 800 0966 customer.services@europa-group.co.uk We hope to provide a great service whenever you need us. Kind Regards, Motorcycle Direct

Posted 3 years ago

“Price for the insurance is good, call handler was very helpful, however waiting to be dealt with took just under an hour, thankfully Its was my works phone web site was not very helpful either especially the contacts section”

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Posted 3 years ago

Good Afternoon Denis, Thank you so much for your 4* review. We hope to continue to offer you a great service. Kind Regards, Motorcycle Direct

Posted 3 years ago

“Helpful staff on the phone, made it easy to complete my bike insurance purchase 👍”

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Posted 3 years ago

“price was reasonable”

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Posted 3 years ago

“very easy to use, lots of communication in advance with clear guides, advice and instructions. On the day the friendlyness from the instructor was fanatstic. thoroughly recommend.”