“They have made a few mistakes and made me wait till they've listened back to the calls before they admitted that they had made the mistake but didn't eventually resolve the problem they caused.”
“After my last post complaining about the awful customer service and the way i was treated I must backtrack a little and just about apologize as I have since been contacted off a cracking chap called Gareth who dealt with me very fairly and satisfactorily so I may have been a little harsh so if anybody from octagon actually reads this please note i will keep my trap shut and try and be a little more patient in future”
“I was very impressed with the people spoke to on the phone, they were very helpful and kind. nothing was to much trouble. I am very impressed. Well done.”