Login
Start Free Trial Are you a business? Click Here

Sheilas’ Wheels Reviews

3.4 Rating 1,017 Reviews
60 %
of reviewers recommend Sheilas’ Wheels
3.4
Based on 1,017 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

Write Your review

Sheilas’ Wheels 1 star review on 11th July 2024
John Aitchison
Sheilas’ Wheels 1 star review on 11th July 2024
John Aitchison
Sheilas’ Wheels 1 star review on 11th July 2024
John Aitchison
Sheilas’ Wheels 1 star review on 18th March 2024
Anonymous
Sheilas’ Wheels 1 star review on 23rd January 2024
Anonymous
Sheilas’ Wheels 1 star review on 6th October 2023
Anonymous
Sheilas’ Wheels 1 star review on 25th April 2023
Hope
Anonymous
Anonymous  // 01/01/2019
“Had to call provider over breakdown one phone call and everything was done for me from r a c coming out to recovery truck and transport home excellent service”
Helpful Report
(Car Insurance) - Posted 6 years ago
“competent and easy to use”
Helpful Report
(Home Insurance) - Posted 6 years ago
“excellent helpful and good value all round”
Helpful Report
(Car Insurance) - Posted 6 years ago
“Unable to contact via phone or email was cut off 3 times tried useless chat line pathetic company par for the course these days”
Helpful Report
Posted 6 years ago
“I had insurance with this company in 2018 to 2019 its good company.”
Helpful Report
Posted 6 years ago
“I found the staff very helpful and understanding and very professional”
Helpful Report
(Car Insurance) - Posted 6 years ago
“Jumped learners inssunce from £500 to £2500 when passed the licence. Like it was more likely to crash after getting a licence. Joke of a coma pat. AVOID AT ALL COST!!”
Helpful Report
Posted 6 years ago
“STAY AWAY FROM THEM”
Helpful Report
Posted 6 years ago
“HORRIBLE SERVICE, HORRIBLE COMPANY. (Please consider my review as 0 star not 1 star). I've advised them that I've been involved into an accident which wasn't my fault and they raised my annual insurance payment of £1600 more? What a ridiculous company is that? I would never recommend them to anyone!”
Helpful Report
Posted 6 years ago
“HI I had taken insurance with Sheila's wheel in 2016 , I came from Tesco insurance with 5 years no claim bonus , use to pay £480 a year on comprehensive and 2019 increased with no reason to £790 and January 2020 an idiot with a BMW stopped suddenly to let another go through I bumped into his back , just a scratch , i called the police , took pics , reported it to Sheila and was told there was no claim made we leave it open for 3 months if no claim we close it , how naïve, case never been closed, not even a letter sent the end of October 20 , 7 years no claim lost , price £1065 and when called they said they are sorry , rip off , get a better deal from others not misleading companies , just the hypes Sheila you are a disappointment , shame”
Helpful Report
Posted 6 years ago
“My experience to date has been excellent”
Helpful Report
(Car Insurance) - Posted 6 years ago
“DO NOT trust this company! Each representative says a completely different thing, the wait times are very long on the phone, and they put me in a terrible situation that could have had serious consequences! They allowed me to be insured as a secondary driver on my friend's car, and then when we called to renew the policy, they told me my policy with them was never valid, meaning I had been driving without insurance for almost 2 weeks! They stated that they only cover UK-residents, and thus had just ignored me multiple times when I told them I live in France and have a French driver's license. I was stuck on a vacation with an uninsured car and had to take out temporary insurance for 100£ for one day! To top it off, they refused to refund the amount of my policy! Terrible company, almost ruined my 35th birthday trip!”
Helpful Report
Posted 6 years ago
“DO NOT trust this company! Each representative says a completely different thing, the wait times are very long on the phone, and they put me in a terrible situation that could have had serious consequences! They allowed me to be insured as a secondary driver on my friend's car, and then when we called to renew the policy, they told me my policy with them was never valid, meaning I had been driving without insurance for almost 2 weeks! They stated that they only cover UK-residents, and thus had just ignored me multiple times when I told them I live in France and have a French driver's license. I was stuck on a vacation with an uninsured car and had to take out temporary insurance for 100£ for one day! To top it off, they refused to refund the amount of my policy! Terrible company, almost ruined my 35th birthday trip!”
Helpful Report
Posted 6 years ago
“I've been with this company for 5 years with no claims or incidents, and spoke to them this evening to substitute my vehicle. They have been insuring a 4.8 V8 Porsche, but will now not accept an old Land Rover, because it's too old .... U N B E L I E V A B L E. So, that will stay with the company it's with, and if I ever get a vehicle which is acceptable to them .... guess who won't be getting my business. Oh ... and my wife and sons will be moving away too. Nice one, Sheilas' Wheels, you sure know how to run a business.”
Helpful Report
Posted 6 years ago
“I've been with this company for 5 years with no claims or incidents, and spoke to them this evening to substitute my vehicle. They have been insuring a 4.8 V8 Porsche, but will now not accept an old Land Rover, because it's too old .... U N B E L I E V A B L E. So, that will stay with the company it's with, and if I ever get a vehicle which is acceptable to them .... guess who won't be getting my business. Oh ... and my wife and sons will be moving away too. Nice one, Sheilas' Wheels, you sure know how to run a business.”
Helpful Report
Posted 6 years ago
“I had an accident trying to exit aside turning. My vision was obstructed by a parked van on the corner. I eased out to see around the van and the near-side front of my car was hit by a car travelling down the road. I had no choice but to accept responsibility, being l was exiting a side turning. Sheila's Wheels and their associates were absolutely brilliant with the way they dealt with the organising of the collection, repairing and return of my car. I would highly recommend this company to anyone looking for insurance. looking for insurance”
Helpful Report
(Car Insurance) - Posted 6 years ago
“No help with coverage details after I took out the policy. Found out their monthly payments are covered by esure the next cheapest on the web site. Customer service sucks had my policy two weeks called them and they hung up on me . Called back to complain and cancel my policy. They owe me forty pounds which they haven't sent after a month.”
Helpful Report
Posted 6 years ago
“I took insurance no problem. I scrapped the car just before the policy ended. They AUTO RENEWED the policy. I have numerous insurance payments going from my account, so didn't notice. A few months later I spotted it so stopped. They then charge a SCANDALOUS cancellation fee and threaten my credit score. I lost £250 altogether. I will never use again and suggest you avoid. PLEASE NOTE they renewed a car not in my name and no TAX/MOT.”
Helpful Report
Posted 6 years ago
“They AUTO RENEW your policy. It cost me a couple of hundred pounds for a scrapped car the year after my original policy. BEWARE.”
Helpful Report
Posted 6 years ago
“Very good easy to speak to, happy overall”
Helpful Report
(Car Insurance) - Posted 6 years ago
Sheilas’ Wheels is rated 3.4 based on 1,017 reviews