Sheilas’ Wheels Reviews

Name: Sheilas’ Wheels
Rating: 3.41

3.4 Rating 1,012 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

Questions

Metrics

3.4

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was contacted by eSure - no mention that this is the parent company of Sheila’s Wheels so since we have never had insurance with eSure we assumed at first that it was a phishing email until looking into it further. ESure Cancelled my partner’s motor policy with SW at 3hrs notice (when we were supposed to be driving to the Highlands of Scotland that night for her grandmother’s birthday) claiming some spurious nonsense about us inputting data multiple times when quoted to try and get a cheaper price by changing info. Absolute rubbish as we did it through Confused.com based on saved info. Called them and have never been met with such an arrogant and patronising call handler in all my life. Beyond a joke. No apology or explanation offered and said it was too late for them to stop the cancellation. Now my partner has to declare that she has had a policy cancelled and this has put her premium up considerably and limited her choice of insurer. Avoid this company like the plague.”

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Posted 6 years ago

“Always helpful, with all my enquiries, and always willing to offer more help, if needed.”

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(Car Insurance) - Posted 6 years ago

“Good communication easy to understand”

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Posted 6 years ago

“Be careful. They will charge you over £80 if you need to cancel your policy.”

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Posted 6 years ago

“Alright”

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(Car Insurance) - Posted 6 years ago

“Avoid if you don't want to pay insane increases on your monthly premium. They won't price match their competitors so are happy to see current customers leave, clearly not bothered whatsoever about looking after them. Really poor customer care and service. Put the same review on Trustpilot and got a response essentially confirming that they would be happy for me to leave - needless to say that says it all and I certainly will not be renewing. Terrible.”

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Posted 6 years ago

“Found it very easy to sort everything I needed”

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(Car Insurance) - Posted 6 years ago

“Nothing to say, paid for my policy and haven’t needed to make a claim.”

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(Car Insurance) - Posted 6 years ago

“they have been good”

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(Car Insurance) - Posted 6 years ago

“I have both home and car insurance with Shielas Wheels, they encouraged me to google prices before I renewed and price matched - saving me a £110 approx. Think they are fair and genuine”

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(Car Insurance) - Posted 6 years ago

“Insurance has doubled in the last few years and they applied a legal protection that I never signed up for. When I told them I hadn’t requested this they said There is charge to take it off. No money back and then applied to renewal to charge again next year! Just want to keep adding on costs. Very disappointed”

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Posted 6 years ago

“Pleasant service, met my needs, financial and security.”

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(Car Insurance) - Posted 6 years ago

“All been dealt with very quickly and very efficiently!!”

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(Car Insurance) - Posted 6 years ago

“Worst car insurance company ever. They have made several mistakes on my police and so my insurance would be voice. Have asked for a call back and a copy of the transcribed twice of the call so find out where it went wrong. When I phone to make the changes they told me my police would go up by over £500 a year. This was a joke as I could check on line and it was only £100 more. As I stands I am still waiting to find out who is a fault.”

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Posted 6 years ago

“Ridden with extra fees. Ends up making it a lot more expensive in the end.”

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(Car Insurance) - Posted 6 years ago

“I phoned Sheila's Wheels to ask them to remove a named driver from my car policy the charge for this is.....£35.00!!! Astonishing isn't it. Buyer beware!”

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Posted 6 years ago

“Fast freidnly”

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Posted 6 years ago

“bought and sold cars over the summer, very easy to deal with and competitively priced to add on temporary insurance Did go with another company for multicar when I moved in with my partner and I thought I had asked for my SW policy to be cancelled rather than renewed. It was renewed which I only discovered when I got my credit card statement but very helpful gentleman on the phone was able to backdate and refund me completely with no quibbles.”

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Posted 6 years ago

“very straight forward, i got the cheapest quota from them and surprisingly didn't have to wait long on the phone like the other companies. highly recommended..”

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Posted 6 years ago

“I’m happy with my car insurance”

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(Car Insurance) - Posted 6 years ago

Sheilas’ Wheels is rated 3.4 based on 1,012 reviews