Sheilas’ Wheels Reviews

Name: Sheilas’ Wheels
Rating: 3.40

3.4 Rating 1,017 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

Questions

Metrics

3.4

Based on 1,017 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024

John Aitchison

Sheilas’ Wheels 1 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Go compare used to buy this policy but they never sent the promised 50% off restaurant card. Sheila’s wheels was a competitive quote on a comprehensive policy. The real acid test will be the renewal quote.”

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(Home Insurance) - Posted 7 years ago

“Fab experience And very helpful customer services would recommend”

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Posted 7 years ago

“Quote was good compared with other companies,just hope that the renewal quote is just as good providing I don’t have any claims.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“I contacted Sheilas wheels to extend my insurance cover for European Travel. Their policy document says "European cover can be topped up to the same level as UK cover for a small charge" I paid the sum of £86.86 but find out this only covers me for the 6 week period of my last trip. Their revised policy document states that my policy has been extended for European cover whilst giving no dates. I phoned up to complain about this but they do not appear to have any complaints procedure, neither are their staff very well informed. They cannot be contacted by email. I have written to them to complain but they do not reply. Certainly I would not recommend this Company to anyone and will not use them again.”

Helpful Report

Posted 7 years ago

“Opening a claim with Shiela wheels for a non fault accident was one of the worse things I’ve ever had to go through. It’s been 6 months and it’s still going on. I never got told the correct information and never been contacted with an update. They are very slow and terrible customer communication skills I would not recommend. Stay away”

Helpful Report

Posted 7 years ago

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Posted 7 years ago

“Hiden additional costs not revealed such as driving abroad”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Provide the more languages. Thanks”

Helpful Report

(Car Insurance) - Posted 7 years ago

“I am very pleased with this insurer but I wish I could say the same for other providers in this group”

Helpful Report

(Home Insurance) - Posted 7 years ago

“Terrible company have being paying 18.00 per month with them more than Hastings direct phoned to cancel and they didn't show any interest in price matching or even trying to reduce. I even had to pay £69 get out clause payment. I Shockingly expensive, app is old and useless as you can't update only view policy, but phone lines busy all the time... Would avoid at all costs try Hastings or go compare”

Helpful Report

Posted 7 years ago

“The price I paid sheila's Wheels is around £200 more than other offers I got for the same exact coverage when I looked into it further; I can prove it as I have the emails of the other insurers. Unfortunately, I trusted you and paid before further research. I am very disappointed with Sheila's Wheels”

Helpful Report

Posted 7 years ago

“Very helpful over a query”

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(Home Insurance) - Posted 7 years ago

“No claims”

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(Car Insurance) - Posted 7 years ago

“Easy to reach customer service very helpful”

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(Car Insurance) - Posted 7 years ago

“Very good to deal with”

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(Car Insurance) - Posted 7 years ago

“So far, so good. They gave my money and I've not made a claim.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“When I had my accident they were very helpful.It was sorted out very quickly.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Called this morning ,was told your systems were down (that’s just not acceptable for such a large company ) Called back again after 2pm as required I have now been on hold for over 25 minutes , that is atrocious and I want an explanation and a refund for the cost of my call”

Helpful Report

Posted 7 years ago

“LOYAL CUSTOMERS TO SHEILAS WHEELS /… LOYAL CUSTOMERS TO SHEILAS WHEELS / ESURE BEWARE !!!!!!!!!!!!! Just had a look at my Bank Statement and noted that my wife's insurance premium had bounced up £1600 as a result of an accident I had in her car last year resulting in its write off. Unfortunately the renewal was January and I missed the New Premium offer and ended up paying £150 per month. Not happy with this I decided to have a look through the comparison sites and Guess what - Sheila's Wheels / Esure have come in at less than £800 WHAT AN ABSOLUTE CON THESE COMPANIES ARE. I`ll be on to their customer services Monday and if Necessary to the Ombudsman SO ITS RIGHT WHAT THEY - COMPANIES LIKE THIS ARE NOT LOYAL TO YOU - SO DEFINATELY LOOK AROUND”

Helpful Report

Posted 7 years ago

Sheilas’ Wheels is rated 3.4 based on 1,017 reviews