WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

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Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not so-wise driving. AVOID at all costs. They are a joke of a company, the engineer who fitted the black box took a blurry photo of my v5c, which meant that wise driving needed me to send them it. They e mailed me but I did not see the email until it was too late. The idiots cancelled my policy with no warning, not even a letter through the post beforehand! So now I am over £400 down and struggling to get a new policy because of the cancellation. Do not use.”

Helpful Report

Posted 9 years ago

“I cancelled my insurance within the 14 day cooling off period but they want to charge me £75 cancellation fee. total rip off”

Helpful Report

Posted 9 years ago

“Cheap quote But you will get stung for some extras ! Including fitting the box ( there box ) If you cancel early it will cost you £120 in admin fee !!!! Really”

Helpful Report

Posted 9 years ago

“If I could give these guys a lesser rating I would give that But here's my experience with these cons. I took out the policy mid 2016 with a quote from comparethemarket , which at the time I thought it would be quiet straight forward since they were on there. But anyways at the start everything was fine but a couple of months down the line they boosted my premium from£178 up to £246 which is outrageous since I had a corsa 1.2 but anyways I carried on paying it then thought I could get a new car so went to seat and bought a seat Ibiza 1.0 and asked how much it would be for a change of vehicle, which they said it would be £925!! Which I paid and then just recently I was told that I would be given a couple of extra days to make payment since I was on On monthly instalments. Then when I actually had enough money bearing in mind I'm a full time student , I called up to make payment and told My policy has been cancelled and nothing in the world could be done to change that If you want to keep your money and live stress free then completely avoid this company as they are the worst you'll ever come across”

Helpful Report

Posted 9 years ago

“Had trouble with this company from day one, all they seem to want is pay out and money, conned me out of my no claims and canceld my policy as they couldn't quote for my new address! Which all of this has charges added but it's never there fault, money robbers!”

Helpful Report

Posted 9 years ago

“Absolutely crap I swear to god it's crap My brothers and sisters pls do not go for it. I heartily say it's bullshit, it's a scam. My insurance was initially 289 a month then it went up to 489 in the ther month without any notice. Pls guys don't go for it The box is a scam too it ruins your car”

Helpful Report

Posted 9 years ago

“Attention !!! A complete rip-off company. Don't go for them because they are cheap on your quote online it's a scam. They have stolen 250£ from me and I made my insurance just a week ago. The box thingy it's another way the con people, you get it and they check how you drive and next month they double your premium. Don't ever go with them cause if you do you will regret it.”

Helpful Report

Posted 9 years ago

“STAY AWAY from this company, they have taken money out my bank without authority complete scam!”

Helpful Report

Posted 9 years ago

“Just got an email from these idiots i cancel my policy 3 days after paying my monthly instalment of 239 pound and got told ill end up having most of that back now there saying i owe the. Another 402 pound??? What can i do”

Helpful Report

Posted 9 years ago

“Would rate them 0 if it was possible, absolute scam of a company, phoned up to cancel my insurance with them after a year as I could find cheaper insurance elsewhere and they have charged me £310! O not take insurance out with them! ! They are money grabbing and have hidden charges which they do not state. Total rip off!!!!!”

Helpful Report

Posted 9 years ago

“I would no go with this company for the simple reason they say they base your payments on how well you drive which in my case was true until my renewal. My driving score was 95 the first few months and I got a discount after the first month which was all good. Now my renewal is coming up and I received an email telling me due to my driving score of 97 my new payments will be 139 per month which has more than doubled and is a lot more than my original payment before my discount was applied at the beginning of my policy. When I phoned to ask about it the woman couldn't explain why and told me it definatly wasn't to do with my driving as it has always been excellent. So this company is just a pure con they do not insure you based on your driving score its a bloody joke.”

Helpful Report

Posted 9 years ago

“I would have given it a 0, literally the worse company ever basically stole money, the guy turned up for my appointment to fit a black box and he turned round and stated I can't do anything because you have a magnet on your car no word of a lie that seriously what he said then the company said we can't have covered due to the magnet they won't even let me remove a so called modification then went on to charge me cancellation fees plus charging for a missed appointment which the guy turned up and refused to do our car !!! Although we paid our insurance in full This company is nothing but a money grabbing scheme run but idiots that steal your money !!!!!!”

Helpful Report

Posted 9 years ago

“This company is a TERRIBLE company I took insurance out with them less than 2 weeks ago and I never heard anything at all about the black box that they wanted to fit. I rang and rang and rang all at my expense and no reply. I have sent three emails and no reply. I have now decided to cancel my policy as I have a 'right to change my mind' so far I've been hanging on the phone for two hours solid. What a SCAM OF A COMPANY.. CAN YOU IMAGIINE TRYING TO GET THROUGH TO THEM IF YOU HAVE AN ACCIDENT. An absolute joke I am now gonna go with a better known company if they ever answer the bloody phone. I am also reporting them to the financial ombudsman. DO NOT USE THIS COMPANY”

Helpful Report

Posted 9 years ago

“They are an absolute scam of a company. The cancelled my policy after the said I didn't send them the correct documentation. I sent them my V5 which was in my father's name and they requested me to send it with my name on it within 7 days. I sent this off to DVLA and OF COURSE it takes time to come back. They cancelled my policy and only refunded me half of my money I had paid for a year's insurance, so now I'm down £400. I even sent them the new V5 on the day of cancellation but they said there is nothing they can do. Absolutely avoid. They're the cheapest on the market for a reason. THIS is how they make their money.”

Helpful Report

Posted 9 years ago

“Worst insurance company ever, I was due to have my box fitted and the postcode was out of there way when they stated they would have to rebook even doh I told them the location. Next day I was sent an email for cancellation which was down to there issue they have said there is nothing they can do avoid this company waste of money”

Helpful Report

Posted 9 years ago

“Terrible company. The first year was ok and although my driving was excellent every month I only once had a reduction. Renewal price was higher than year before even though I was an excellent driver. After I renewed they then decided I was no longer a good driver and increased my policy by a further £28 a month. I then went to another company and got cheaper insurance without a black box and fully comprehensive which wise driving was only third party! They are money grabbers! I could go on but not going to waste my time thinking about this crap company anymore. I hope they are forced to close as they are an absolute con.”

Helpful Report

Posted 9 years ago

“worst insurance company....they deduct £320 just cancellation fee...”

Helpful Report

Posted 9 years ago

“The worst insurance that i ever had . I have started my policy in the 8 th of december ..on the 6th of feb ...i eant to cancel as i have chance my car and they charge me 130£ to change my car details ..so i have decided to cancel ..on the 6th of feb ...that are now telling me that i won't receive my deposit back ..(part of it) and plus ..on the 8th of febr they have taken another payment ...after i have already cancel my policy ..and the tax me 75 £ coz i cancel the policy ..so after all this ..they want me to pay now 20£ ...after i didn t get my deposit back and plus de 90£ the payment in febr ...that i have made but i have not used the insurance . Rubbishhh”

Helpful Report

Posted 9 years ago

“bad experience with the customer care advise who were very impolite and not helpful”

Helpful Report

Posted 9 years ago

“Stole money after i canceled my car insurance with new direct debit of close wise driving big rubbery company”

Helpful Report

Posted 9 years ago

WiseDriving is rated 3.6 based on 4,550 reviews