WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good instructions & advice for future safe driving not just only passing the test but also he made sure his students are 100% wise of driving. Highly recommended.”

Helpful Report

Posted 9 years ago

“It was a bad experience. I had to cancel my policy.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Took the cover out in Nov just after i got my first car. Price was very low and concidering i only have a part time job being cheap was needed. But first off my monthly payments went up £36 extra for the year because i put the wrong date i passed my test. My car broke down the other day and i now have 14 days to get a new car or they will cancel my insurance and change ME for it, and if i do get another car they will change me £140 ish to get a new black box installed. Worst company ever, NEVER EVER GOING WITH THEM AGAIN!”

Helpful Report

Posted 9 years ago

“Wise driving is absolutely terrible never use them”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Never use !!!!! Paid 1,071 up front for a years insurance in March 2016 to have a email recived in May saying I owe them 1,272 due to erratic driving!!! Bearing in mind I have a 2 year old daughter i think this is disgusting and will be taking it further. Absolute con”

Helpful Report

Posted 9 years ago

“Disgraceful am taking proceedings through ombudsman watchdog fca etc as I they are breaking rules as after paying deposit and getting black box fitted to find out there creditors will not accept me as my credit rating dosent meet there criteria after taking over 368 pound for a deposit if I hadn't been constantly been phoning to arrange a payment date I could of been driving unknowingly uninsured avoid at all costs and please spread the word also if you have been affected take actions to stop anyone else being scamed by these thieves”

Helpful Report

Posted 9 years ago

“AVIOD!!!! Spend the extra money on a reliable insurer they pray on young drivers to get more money out of you!! Disgrace!!”

Helpful Report

Posted 9 years ago

“Very disappointed with this company. As cancelled my policy with out me knowing until I received a letter in the post 2 days later and should of got a phone call as got 5 year old son that I was taking to school and am 9 months pregnant. Would not use again.”

Helpful Report

Posted 9 years ago

“Very helpful rang them twice both times very quick to respond and helpful. One of the times should have incurred a charge as I spoke to make amendments instead of going on line, but they waivered the charge. Defo use again”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Absolutely awful, do yourself a favour and spend the extra money on a reliable insurer that doesn't prey on new drivers or who think every possible way of draining money from their customers. It's sad that in this day and age there are still businesses that run with absolutely no professional etiquette and treat their customers (who have spent hundreds of pounds with them) like dirt. Don't let the cheap price tag on the car insurance comparison websites fool you, you will end up spending far more with them through all of their hidden charges and additional costs. AVOID!”

Helpful Report

Posted 10 years ago

“i cano't contact with them evry time when i try . They dont answer on my email's.”

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(Car Insurance) - Posted 10 years ago

“Terms and conditions of leaving their company not stated properly! Very bad service in terms of complaint. Would highly advice no one to use them!!!!!!!!!!!”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Ho i wish there was a a rating lower than very poor. In fact, it is no coincidence that so may people are rating these guys very poor. They are honestly one of the worst services when it comes to providing insurance. I would not hesitate to dissuade anyone wanting to join them, please you will get better value for your money elsewhere. They will make you pay a deposit and before you know they will be cancelling your policy in less than 2 weeks and charging you 75 pounds. Its an organise way to extort money from people and they would claim that they are acting in line with their policy. Please refrain from being a victim of the poor experience that may are testifying to.”

Helpful Report

Posted 10 years ago

“I largely funded and took out a Policy for my 18 year old grandson who recently passed his test and and had managed to scrimp together £2200 for an 8 year old Fiesta. It was the best quote on the comparison site GoCompare which I trusted. After 5 months experience of Wise Driving I have to concur with the appalling reviews posted about this company and am amazed they have been allowed to continue their very dubious practice of getting young drivers into their fold with attractive quotes and then operating a deliberate policy of cancellation for spurious reasons, returning the payment made for the policy less a penalty of many hundreds of pounds and then inviting acceptance of a new policy .... surprise, surprise, dearer than the cancelled one ! It appears difficult to escape from the situation because alternative insurance firms don't like insuring people with cancelled policies! How is it possible to escape from them? I shall look for reviews giving advice on this. Maybe recourse to the Ombudsman is the only solution.”

Helpful Report

Posted 10 years ago

“Very poor customer service, annual premium erratically changed for the first couple of months, changed driving style due to significant increase of annual premium and saw no change till further months”

Helpful Report

(Car Insurance) - Posted 10 years ago

“passed my test in October 2015 and found this policy through gocompare, as they were the cheapest and what i could afford, about £130 pm.. no problems, infact my insurance as gone down to £95 with wise driving.. carnt complain customer service always answer no waiting about.. carnt think of a bad thing to say atm.. dont know where the bad ratings are from probably because you're driving like a idiot!”

Helpful Report

Posted 10 years ago

“good cover ,easy to set up and very competitively priced”

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(Car Insurance) - Posted 10 years ago

“Please do not use this company, cancelled a policy without any warning or reason which could of had caused terrible implications.”

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Posted 10 years ago

“Awful from the start. During my short few months with them, they pestered me daily and made me feel very pressured when driving. I had low scores with everything even when driving sensibly, I took their advice on what needed improving after my insurance went up 70 pound a month! They sent me an email saying I had improved my score, yet online it said my driving was now very poor rather than the poor I had previously been given. I couldn't understand after ringing and asking multiple questions and the workers not even knowing about their own company policy etc, I had decided enough is enough and left.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Criou vigor”

Helpful Report

(Car Insurance) - Posted 10 years ago

WiseDriving is rated 3.6 based on 4,550 reviews