WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid at all costs. They cancelled my son's policy due to him breaking a term and condition which doesn't even exist in their Policy. They even confirmed that, and apologised - after it was cancelled. They gave us a date and time his insurance would be cancelled by, and despite me phoning 3 different times and speaking to 3 different people, all confirmed it was being cancelled. We found a new policy elsewhere and paid upfront - then Wise Driving phoned to say they hadn't cancelled after all, and were happy to keep insuring him. I said I wanted their policy cancelled as we couldn't have two running - they had the nerve to suggest we could cancel with the new company! They then kept all upfront costs paid out for breakdown and key cover. They justified this by saying if you cancel your policy, these don't get refunded (even though we had no choice but to cancel!). He only had 7 weeks insurance with them, but they kept the money for 12 months of breakdown and key cover. Be very wary of this company.”

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Posted 10 years ago

“Wisedriving are a disgrace and run a moneymaking scam. After 2 months of driving I had an email stating that due to changes to my "details" they would take an extra £1600 out of my named account in 7 days!! (The original annual insurance was £880) Going by the on-line driving stats this was purely due to driving at night. If I hadn't seen the email they would've taken the money. Can't believe Go Compare let these chancers use their service. Please do not be taken in by this scam.”

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(Car Insurance) - Posted 10 years ago

“good”

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(Car Insurance) - Posted 10 years ago

“Very affordable, changed a car after 4 month of using it and made a transition on to it in no time, don't understand all these one star rating coming from...”

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Posted 10 years ago

“Couldn't agree more with the negative comments on this page. Insurance withdrawn because of a purposeful lack of/miss-communication on their part. It is a huge scam to get a £120 cancellation fee and charge extortionate prices for time on risk! They charged me a third of what I paid for the whole year, and I was covered by them for a pittiful 1 month and 3 weeks. Discusting attitude from the call centre staff. I even called and accidently picked up the frequency of a call between another customer and a staff member. The only good thing to comment is the guy who fitted the box, very helpful and even fixed my radio. 5* to radio fixing guy!!”

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Posted 10 years ago

“This is the company that think it's ok to insure a first time driver then send someone out to fit box then diside they can't insure them because of alloy wheels but think they can charge you £240 for 3 weeks insurance lawyers letter is in the post see you in court”

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Posted 10 years ago

“Near on impossible to get hold of.”

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(Car Insurance) - Posted 10 years ago

“Very affordable and rewarded good driving with less premium”

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(Car Insurance) - Posted 10 years ago

“Very affordable and rewarded good driving with less premium”

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(Car Insurance) - Posted 10 years ago

“ok”

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(Car Insurance) - Posted 10 years ago

“First few months my score was good. Now when i have few months left on my insurance to expire they keep sending me a email saying my driving is poor and has resulted in increasing my premium pay from £84 to £145/month which is ridiculous. Bunch of thieves.”

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Posted 10 years ago

“I am very satisfied with Wise driving specially with their customer service.”

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(Car Insurance) - Posted 10 years ago

“Ok from the very start I got this insurance for my son. Obviously went for it as it was the cheapest and most affordable for my nipper. It was only later I found this review site and read through all the disgruntled customer points. It did raise some questions so I phoned up Driving Wise. Got through quickly and the chap answered all the points I put to him. Of course the Insurance is cheap because there is a Black Box fitted. Of course it goes up if you drive like a loon. Yes there is a try not to drive after 11pm limit on it. Like the chap explained. It doesn't slam down you score. Obviously it will if you are persistently bombing around in a car after this time. I'm writing this as honest as I can. I have to have faith in my son. I let him know if he drives like a loon his costs will go up. Quite rightly so as if he is speeding the Black Box would know. After all he would be breaking the law and I would much prefer to see it on the report on-line and have a chat with him than to have a Police Officer at my door. We're all to quick to write a damning experience but the proof is unfortunately your son/daughter or even you are driving like loons. If your careful, don't speed and drive at reasonable hours the Insurance comes down. Now what is wrong with that. DO other insurers offer that? I monitor the Driving reports weekly and let my son know how he is doing. If his scores come down a little I let him know. He adjusts his driving and sure enough the scores go back up. To sum up. My son has had no bad experiences with what has been reported on here. If you can't drive safely and stick to speed limits. Always have the impulse to drive around after midnight with your mates racing with your boom box blasting THIS IS NOT THE INSURANCE FOR YOU. Remember if for any reason your premiums go up. Your Driving like a Loon. No matter how much you want to believe your sweet Prince or Princess. Oh! not my Johnny. Yes he was driving like a fool.”

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Posted 10 years ago

“N/a”

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(Car Insurance) - Posted 10 years ago

“..”

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(Car Insurance) - Posted 10 years ago

“they renewed my insurance at £85 a month a great price then my car broke down but I kept the insurance going. my car broke [ 8 day's into a month ] and then 3 months later the monthly payments had gone up to [ £250+ ] & they said I was driving poorly thru out the 3 months and calculated PLEASE READ ( PLEASE READ BEFORE GOING WITH THIS INSURANCE ) PLEASE READ”

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Posted 10 years ago

“i am very happy with wisedriving car insurance”

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(Car Insurance) - Posted 10 years ago

“Pretty awful”

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(Car Insurance) - Posted 10 years ago

“I wish had read previous reviews, I wouldn't have taken a policy with them. Wise driving is an absolute scam!!!!. Avoid it like a plague. They are thieves and nothing short of that. I'm looking into taking them to court or TV so the whole UK will know exactly what a scam they are. You're just evil in short!!”

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Posted 10 years ago

“just did not like it”

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(Car Insurance) - Posted 10 years ago

WiseDriving is rated 3.6 based on 4,550 reviews