WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

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Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not Use this company this has caused me nothing but stress!! cancelled my insurance and they have charged me 267 pound bearing in mind i paid £135 deposit! i cancelled two months after i took out this policy due to the fact i got a new car and cheaper insurance else where DO NOT USE they are awful! Scammers”

Helpful Report

Posted 10 years ago

“Worse company I have been with! Cons!!”

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Posted 10 years ago

“Absolutely shocking, after having troubles with my car 200 miles away from home i had to scrap my car, phoning the company explaining my situation that i was a member of the royal navy due to go on operations a couple of days for a few weeks having to scrap my car they said they can only give me 14 days to replace my car or i had to cancel my policy, no option to freeze payments untill having time to find a car. I was quoted £103 to cancel but 2 days later when i finally got rid of my car and phoned up again (that months insurance had just been paid) (£90) i was then told my new quote for canceling was £120. Waste of time talking to them on the phone as they just say they cant do any thing! Next time i will just pay the extra to go with some one els.”

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Posted 10 years ago

“This company is probably one of the worst companies it has been my misfortune to deal with. Charge an absolute fortune for cancelling and their customer service is abysmal. Went with Tesco black box after these and would suggest you do the same. Now in the process of complaining to the FSO about these bunch of crooks.”

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Posted 10 years ago

“Been insured since February as a first time driver and I have mixed opinions. At first I paid £131 a month when I took out the policy, which is fair enough. As I didn't send the policy docs back signed I had to pay a £10 admin fee each time my monthly policy was taken out. My premium then went down which was great, only paying £103 a month and no admin fee seemingly after checking my bank statements. I then drove the car normally, as I had been doing, the only difference being that I went on the motorway one Saturday evening from 10pm - 12am and all of a sudden my insurance rose and so did the admin fee! They want me to pay more than the original cost simply because I drove outside of 'curfew' hours, when there is no mention of the time of my driving being a direct factor in affecting my premium. I now have to phone and cancel as I am insured on another car without a black box. Website states a base off of £120 to cancel, plus 'insurer costs' on top of that. Dreading doing it but it has to be done. My advice to first time car owners is to either wait and save up for insurance, or pay the extra on alternative insurance to have no box. RIP OFF.”

Helpful Report

Posted 10 years ago

“AVOID AT ALL COSTS!!! HUGE CHARGES, POOR SERVICE & MY CLAIM WAS NEVER SETTLED!! After the first month of having my black box installed and in my mind; driving sensibly, I received an e-mail to tell me I have to pay £700 with in 7 days or debt collectors would be knocking at my door and my policy would be cancelled. This was extremely distressing for a 17 year old but they were no help to say the least. I am now having difficultly cancelling my policy, I will be revealed when I can finally have nothing more to do with this horrific company .”

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Posted 10 years ago

“Wouldn't use wise driving Again insurance has been a joke”

Helpful Report

(Car Insurance) - Posted 11 years ago

“Very poor company. They don't communicate with each other and you get the wrong message.. And receive letters that you policy is gunna cancel when it's not”

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(Car Insurance) - Posted 11 years ago

“I'm constantly worried of doing poorly on my driving because of the box installed in my car to assess my driving. I hv done well but my premiums hv not gone down as I was told before.”

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(Car Insurance) - Posted 11 years ago

“Wise driving is a joke the telematics box doesnt work in my opinion my car was off the road for 2 months and they marked down i was speeding and giving me a bad score when my car had not moved from the drive. All in all would only purchase insurance with telematics box if there is no choice.”

Helpful Report

(Car Insurance) - Posted 11 years ago

WiseDriving is rated 3.6 based on 4,550 reviews