WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

Helpful Report

Posted 6 years ago

Hi Dawid, Thanks! We're glad you think so. Cheers, Vicky

Posted 6 years ago

“Was dubious to begin with but my monthly payment for my insurance has gone down”

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Posted 6 years ago

Hi, Thanks for the great rating. Cheers, Vicky

Posted 6 years ago

“Quotes coming up are no way sensible. While I was prepared to select, it comes up that now they will not come and install that black box and I have to do myself. Trying to grab as much as they can”

Helpful Report

Posted 6 years ago

Hi Suresh, We're sorry to read you're unhappy. If you can send us a private message with your details we can go through this with you. Thanks, Vicky

Posted 6 years ago

“Fantastic service for young drivers”

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Posted 6 years ago

Hi, Thank you so much for your kind words! We really do appreciate it. Cheers, Vicky

Posted 6 years ago

“Its very good.i like it”

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Posted 6 years ago

Hi, We're glad to read this. Thanks for leaving us your review. Cheers, Vicky

Posted 6 years ago

“Received good feedback on my driving and felt like I was being reminded that my good driving would see reward soon. After only two months I got £73 back! The black box is very fair and nicely detailed. I’m a safe driver so it’s a big benifit to me but didn’t feeling I needed to be overly, or dangerously, cautious to see big benifits to my premium. Brilliant so far and I would highly recommend for anyone who is considering a black box to reduce their insurance. Just remember to be polite and a little sensible as you drive!”

Helpful Report

Posted 6 years ago

Hi Knut, Thank you for taking the time to leave your feedback. We're so pleased you're happy with the policy and enjoy earning money back through safer driving. Thanks for recommending us. Cheers, Vicky

Posted 6 years ago

“Very good insurance”

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Posted 6 years ago

Hi Edy, Thanks, we're pleased you think so. Cheers, Vicky

Posted 6 years ago

“I wrote a review on Facebook about the telematics system and that I think mine is faulty and I got told I was wrong and you do "regular checks" I also think it's wrong how I'm full comprehensive yet I'm not covered/aloud to drive other vehicles unlike most other insurances which I think is ridiculous I'm having to pay £1700 a year for a first time driver yet you say my insurance will go down for good driving yet my telematics device always says I have poor acceleration but good speed so I dont know how you're company works that one out and also if my insurance doesn't go any lower this year i will not us you're company again and I would never ever recommend also I have just had a email to say that you are going to up my premium if my score doesn't improve which isnt going happen you can stick that one Cheers”

Helpful Report

Posted 6 years ago

Hi Anthony, We're sorry to read you're unhappy. Being fully comprehensive does not guarantee to include driving other vehicles. Most insurers will also have stipulations that this is not included unless you're over a certain age and/or have a certain number of years driving experience. With the scores, acceleration and speed are not connected, you can still accelerate harshly but be within the speed limit. If you can send us a private response with your details we can go through this with you. Thanks, Vicky

Posted 6 years ago

“Brilliant insurance to use!”

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Posted 6 years ago

Hi Keeley, Thanks, we're so pleased you're happy with the policy. Cheers, Vicky

Posted 6 years ago

“Fantastic customer service throughout with excellent communication. Already saved money on my monthly payments after less than 2 months with the company. Would highly recommend Wise Driving.”

Helpful Report

Posted 6 years ago

Hi Lindsay, Our staff will be thrilled to hear their hard work has been appreciated. Thank you for the great review and recommending us. Cheers, Vicky

Posted 6 years ago

“I think it’s a good idea with the black box”

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Posted 6 years ago

Hi Claire, Thanks, we're glad you think so. Cheers, Vicky

Posted 6 years ago

“Excellent service, unlike horror stories about other providers you hear about, these don't bother you all the time and let you carry on with your day to day life”

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Posted 6 years ago

Hi Daniel, Thanks for leaving us your feedback. We're glad you're happy with the experience and service you've had. Thanks, Vicky

Posted 6 years ago

“Good but don’t agree with some of the things”

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Posted 6 years ago

Hi, Thanks for your feedback, we take all of this onboard. If you can send us a private message with your details we can discuss this with you further. Thanks, Vicky

Posted 6 years ago

“Very good and useful. Everyone should have for a safety driving.”

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Posted 6 years ago

Hi Marian, Thanks, we're pleased you're happy with the policy and find it useful. Cheers, Vicky

Posted 6 years ago

“Its been great experience to have”

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Posted 6 years ago

Hi, Thank you for your kind words. We really appreciate it. Cheers, Vicky

Posted 6 years ago

“Very helpful customer service when I couldn’t get my black box fitted on the day it was booked because I was ill they managed to rearranged it quickly for a more convenient time for me which was excellent”

Helpful Report

Posted 6 years ago

Hi, Thanks! the customer service we provide is our main priority so thank you for validating our efforts. Cheers, Vicky

Posted 6 years ago

“Very happy, especially with the refunds coming back on my insurance.”

Helpful Report

Posted 6 years ago

Hi, We're pleased you're happy with your experience and earning money back through safer driving. Thanks, Vicky

Posted 6 years ago

“I've had a really positive experience using Wise Driving. After a month my premiums were reduced after scoring very good on my driving :)”

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Posted 6 years ago

Hi, This is great to read! Thanks for leaving us your feedback. Thanks, Vicky

Posted 6 years ago

“Very honest group”

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Posted 6 years ago

Hi Adolf, Thanks for the great rating and review. We really appreciate it. Cheers, Vicky

Posted 6 years ago

“Box too sensitive. I have to drive dangerously slow to be able to get a good score. I wish I’d paid more to get a better company. AVOID!”

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Posted 6 years ago

Hi, We’re sorry to hear this. If you’d like to send us a private reply with your details, we would be happy to go through this with you. Thank you, Vicky

Posted 6 years ago

WiseDriving is rated 3.6 based on 4,550 reviews