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Gear Geek Reviews

4.8 Rating 14,983 Reviews
95 %
of reviewers recommend Gear Geek
4.8
Based on 14,983 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read Gear Geek Reviews
Visit Website

Phone:

0808 175 1640

Email:

info@geargeek.co.uk

Location:

7A Legion House,
Beaufront Park, Anick road,
Hexham
Northumberland
NE46 4TU

Write Your review

Customer service is adequate Automated emails come out regularly thats about it
Helpful Report
Posted 4 years ago
Unfortunately the ear pods I received do not work. The sound goes in and out.
Helpful Report
Posted 4 years ago
Hi Thank you for your review. Please reach out to us at info@geargeek.co.uk should you need any further assistance with your order. Kind Regards
Posted 3 years ago
Fast delivery but I was expecting higher sound quality in the headphones. Music plays clearly but once in your ears on full power you can still hear everything else around you. I bought them for my boyfriend couple weeks ago ( birthday present) to use when he cycles to work as he wanted some for the journey but he hasn’t even taken them out the house once 😞 They say you get what you pay for but based on the reviews given I thought they was going to be better quality.
Helpful Report
Posted 4 years ago
Hi Thank you for your review. Please reach out to us at info@geargeek.co.uk should you need any further assistance with your order. Kind Regards
Posted 3 years ago
Get what you pay for. The sound isn’t the best that comes out the headphones. Sounds like a tin can
Helpful Report
Posted 4 years ago
Returned my earbuds as they sounded tinny and thin, no problems returning and getting refund.
Helpful Report
Posted 4 years ago
The chat has limited code and doesn’t understand what I’m saying and only gives limited options and I submitted a ticket days ago and am still waiting on help but when my package was lost in the mail I got a new one within a week
Helpful Report
Posted 4 years ago
There’s issues with the volume ! Your customer service links aren’t great either.
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Posted 4 years ago
The price and delivery were very good but unfortunately the connector didn’t work.
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Posted 4 years ago
The sound is lovely and loud but the case is not working had to buy a separate case for it
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Posted 4 years ago
I am not happy with health measurements of this watch
Helpful Report
Posted 4 years ago
.............
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Posted 4 years ago
Watch didn’t work, upsetting as it was a Christmas present
Helpful Report
Posted 4 years ago
I gave this three stars because your product gets to me too late for my comfort.
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Posted 4 years ago
Sorry will not use again as the Bluetooth earphones battery lost only 3 hours.
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Posted 4 years ago
Delivery was good
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Posted 4 years ago
Sound is good. But I’ve lost count, the amount of times I’ve called random people from my address book. Extremely sensitive to touch. Wouldn’t buy again
Helpful Report
Posted 4 years ago
Good service
Helpful Report
Posted 4 years ago
Haven’t had a lot of contact
Helpful Report
Posted 4 years ago
Hi, Thank you for your review. As we have yet to receive your order, please send a screenshot of your proof of return receipt to info@geargeek.co.uk and we can look into this in more detail. Thanks, Rachael
Posted 4 years ago
Game on time. And look Really good. Unfortunately I wasn't compatible with the Samsung galaxy s21 so I have no idea if they work.
Helpful Report
Posted 4 years ago
Delivery was prompt. However, product did not work for me and has been returned via gear geek specification. Still no reply 2 weeks later.
Helpful Report
Posted 4 years ago
Hi, Thank you for your review. As we have yet to receive your order, please send a screenshot of your proof of return receipt to info@geargeek.co.uk and we can look into this in more detail. Thanks, Rachael
Posted 4 years ago
Gear Geek is rated 4.8 based on 14,983 reviews