Gear Geek Reviews

Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.77

4.8 Rating 14,983 Reviews

95 %

of reviewers recommend Gear Geek

4.8

Based on 14,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0808 175 1640

Email:

info@geargeek.co.uk

Location:

7A Legion House,
Beaufront Park, Anick road,
Hexham
Northumberland
NE46 4TU

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Gear Geek 5 star review on 15th December 2025

1099

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good sound and connection but both the case and the earphones lose battery after about an hour”

Helpful Report

Posted 4 years ago

Hi Emma, Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Thanks, Rachael

Posted 4 years ago

“my package arrived late”

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Posted 4 years ago

Hi Mercy, Thank you for your review. I have checked your order and i can see this was dispatched the same day and there was a slight delay via royal mail which we really do apologise for. Please contact us before placing any future order and we can provide a discount code for this inconvenience. Thanks, Rachael

Posted 4 years ago

“Good quality”

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Posted 5 years ago

“Quick delivery”

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Posted 5 years ago

“Great product some minor issues with my sensor but in a whole Fantastic, also the team is super responsive. INDEED RELIABLE.”

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Posted 5 years ago

“Prompt delivery. No complains.”

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Posted 5 years ago

“Delivered quickly but they need to look at the products they sell”

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Posted 5 years ago

Hi Jodie, Thank you for your review. I am very sorry to hear you are not happy with your item, please email us at info@geargeek.co.uk if you would like to speak to us in more detail. Thanks, Rachael

Posted 5 years ago

“Product OK . The company should not exaggerate the uses of their products.”

Helpful Report

Posted 5 years ago

Hi Michael, Thank you for your review. I am very sorry to hear this, please can you send us a screen shot of the instructions you have received to info@geargeek.co.uk and we can look in to this in more detail. Thanks, Rachael

Posted 5 years ago

“The product arrived promptly.”

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Posted 5 years ago

“Good quality sound but battery life is mediocre at best. The right headphone also disconnects you itself.”

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Posted 5 years ago

“Watch looks great and it's good for the price BUT down side is it won't connect to my samsung as it comes up saying "illegal device" 😑”

Helpful Report

Posted 5 years ago

Hi Jade, Thank you for your review. Please ensure you are connecting this watch the the M Active app not FUNDO. If you need further guidance please email us at info@geargeek.co.uk and we can assist setting your watch up correctly. Thanks, Rachael

Posted 5 years ago

“the item "Ear buds " arrived but unfortunatly are a bit sub standard others cant hear me speak when used with my iphon they are far too quiet and wont turn up loud enough”

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Posted 5 years ago

“I purchased this product in order to watch NOW TV from my phone onto my non-Smart TV. It seems this product is not compatible with NOW TV so for me a waste of money. Perhaps the advertising could be better regards what it can and cannot do.”

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Posted 5 years ago

“Efficient company, products are not great.”

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Posted 5 years ago

“I need to contact them about my pods no longer working after a few months nothing to do with meZ just the quality of them so will see what they can offer me and then I can reviewZ”

Helpful Report

Posted 5 years ago

Hi Aisha, Thank you for your review. Please email us at info@geargeek.co.uk and a member of our team will assist you. Thanks

Posted 5 years ago

“Not sure if it reads my pulse and heartbeat correctly as it still measures when it is not on my wrist? It connects ok and picks up notifications and watch is fine. Will need to investigate functions as mentioned though”

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Posted 5 years ago

“Fairly good”

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Posted 5 years ago

“Gear geek themselves are fine.”

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Posted 5 years ago

“Delivery was a bit slow, but probably down to the current pandemic and Christmas deliveries.”

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Posted 5 years ago

“Sound quality is good and the easy to use charger case will also compact. However for me the ear phones keep falling out of my years so can’t use them . Apart from That service was great so was x delivery no issues here . Many thanks Rosa”

Helpful Report

Posted 5 years ago

Gear Geek is rated 4.8 based on 14,983 reviews