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Gecko Mobile Reviews

4.7 Rating 2,110 Reviews
94 %
of reviewers recommend Gecko Mobile
Company Reviews Product Reviews
286
 Questions Metrics
4.7
Based on 2,110 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Gecko Mobile Reviews
Visit Website

Phone:

03333 447047

Email:

support@geckomobilerecycling.co.uk

Location:

Unit 16, Michael Browning Way, Exeter
Exeter
EX2 8DD

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Caroline Bennett
Verified Buyer
“Great service and product”
Helpful Report
Posted 6 years ago
Amanda
Verified Buyer
“Excellent service from start to finish and no quibble about the price with prompt payment. I will use again.”
Helpful Report
(Recycling) - Posted 6 years ago
Caroline Bennett
Verified Buyer
“Very pleased with iPhone 8 works well, looks like new”
Helpful Report
Posted 6 years ago
Claire
Verified Buyer
“Amazing service! Quick delivery of the prepaid envelope and super quick payment too! Thanks so much!”
Helpful Report
(Recycling) - Posted 6 years ago
Cheree
Verified Buyer
“Fab service & super quick process.”
Helpful Report
(Recycling) - Posted 6 years ago
Luke
Verified Buyer
“Fast, efficient and Great service. Would definitely use again”
Helpful Report
(Recycling) - Posted 6 years ago
Oliver
Verified Buyer
“Quick, efficient and got cash quickly!”
Helpful Report
(Recycling) - Posted 6 years ago
Sidney
Verified Buyer
“Happy quick service”
Helpful Report
(Recycling) - Posted 6 years ago
Richard
Verified Buyer
“Very disappointed with Gecko. Why don't you text or email with your decision to only pay £5? It's no good putting on your order status page where I'm unlikely to look and challenge. The iPhone 6S that I sent you worked fine albeit the battery was weak, and yet you decide it is unusable. I feel robbed! I will actively ensure that no one I know every uses your service.”
Helpful Report
(Recycling) - Posted 6 years ago
We sent you email notifications of each stage of the process. I am sorry if you did not receive our emails for any reason. The phone was dead and the SIM tray had been removed so we were unable to check the IMEI/serial number. Therefore we had no way of knowing whether the phone was account locked, stolen, etc. The phone was processed as per the guidance on our website and T&Cs.
Posted 6 years ago
Zoey
Verified Buyer
“Very professional and efficient service, easy transaction and fast turnaround thank you”
Helpful Report
(Recycling) - Posted 6 years ago
Katya
Verified Buyer
“Was not given the price I was quoted despite it being in condition I said it would be - faulty”
Helpful Report
(Recycling) - Posted 6 years ago
Lesley
Verified Buyer
“Very smooth transaction and a very competitive offer.”
Helpful Report
(Recycling) - Posted 6 years ago
David
Verified Buyer
“Offers you less once they’ve got your device even though you choose the option broken.”
Helpful Report
(Recycling) - Posted 6 years ago
I am sorry to hear of your negative experience, but thank you for taking the time to share it. Unfortunately your device was BER (Beyond Economical Repair).
Posted 6 years ago
Hazel
Verified Buyer
“Prompt, efficient and easy to do”
Helpful Report
(Recycling) - Posted 6 years ago
Gemma
Verified Buyer
“Updated regularly and payment sent quickly would definitely recommend!”
Helpful Report
(Recycling) - Posted 6 years ago
Christian
Verified Buyer
“Excellent quick service and fair deal.”
Helpful Report
(Recycling) - Posted 6 years ago
Samantha
Verified Buyer
“Honestly, I never expected a faster turn around to allow me to recycle my phone and also give me the best price for my iPhone. These guys are one of the most communicative and trustworthy in the business. Communicated every step of the way and I would recommend them to anyone. 🙌🏻 I wouldnt think twice about recycling my phone with them again!”
Helpful Report
(Recycling) - Posted 6 years ago
Lewis
Verified Buyer
“Very fast service”
Helpful Report
(Recycling) - Posted 6 years ago
Melissa
Verified Buyer
“Excellent Great service and great price for my phone. Would recommend and use again 100%”
Helpful Report
(Recycling) - Posted 6 years ago
Sharon
Verified Buyer
“Straightforward and easy process, no quibble on the quoted price, fair price given and quick payment, what’s not to love!”
Helpful Report
(Recycling) - Posted 6 years ago
Gecko Mobile is rated 4.7 based on 2,110 reviews
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