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GEMPORIA Reviews

1.6 Rating 292 Reviews
13 %
of reviewers recommend GEMPORIA
Company Reviews Questions Metrics
1.6
Based on 292 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Elaine
Unverified Reviewer
“wanted to return my ring well with in my 30 Day No Quibble Money Back Guarantee because the ring is very dull once worn for a few hours them leaving dirty marks on my fingers after half a day or so, I even stopped wearing my hand creams and washing the ring daily however I wear other rings and they are not reacting in the same way. tried to return but was told that because I had worn the ring and removed the tag I was not entitled to a refund. whats the point of a 30 No Quibble Guarantee? I brought the ring with some money my parents gave me in the summer although I didn't buy the ring till just before Christmas as I wanted to buy something special that would always remind me of them. now it just sits on my dressing table gathering dust while I feel very upset that ive wasted my money with this company.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“Very poor customer service, An eight month old diamond ring snapped, Gemporia's offer was for me to pay to return it and pay to have it repaired. Be aware their products are only warrantied for 6 months and after that they couldn't care less. Edit”
Helpful Report
Posted 8 years ago
GEMPORIA is rated 1.6 based on 292 reviews
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