“I purchased a Aquaprase ring, it arrived cracked, I sent it back at a cost of £7.45 they sent me another one that was a size R I am a N. I saw that LeVian were doing a ooen day at my local mall so I brought the ring in the representative for LeVian did not believe it was a Aquaprase so I said I would bring in a authenticity certificate when I returned they were and I was shocked as they said that stone did not represent what they were selling. I asked the jeweller how much they thought the ring was worth and they stated the price of the silver. I was lead to believe that this stone was worth something and a investment even though the female presenter said shes "not really able to say that" she did..What I am stuck with is a worthless rock that sits in the drawer”
“wanted to return my ring well with in my 30 Day No Quibble Money Back Guarantee because the ring is very dull once worn for a few hours them leaving dirty marks on my fingers after half a day or so, I even stopped wearing my hand creams and washing the ring daily however I wear other rings and they are not reacting in the same way.
tried to return but was told that because I had worn the ring and removed the tag I was not entitled to a refund. whats the point of a 30 No Quibble Guarantee?
I brought the ring with some money my parents gave me in the summer although I didn't buy the ring till just before Christmas as I wanted to buy something special that would always remind me of them.
now it just sits on my dressing table gathering dust while I feel very upset that ive wasted my money with this company.”
“Very poor customer service,
An eight month old diamond ring snapped, Gemporia's offer was for me to pay to return it and pay to have it repaired.
Be aware their products are only warrantied for 6 months and after that they couldn't care less.
Edit”
