“Everything went smoothly for order and delivery and the dress is beautiful!
Wish you had better size guides on the website though, actual measurements of garments would be ideal.
Thank you!”
“Love your site and your customer service! Unfortunately, after two size trials, the vest still didn’t fit properly. Will try again with different items, though!”
Hi Bonnie, we are delighted to hear you have enjoyed shopping our online store and are sorry to hear the Vivian vest didn't work out for you. If we can be of any assistance with future purchases, please don't hesitate to reach out to our customer care team via email or live chat.
We are delighted to hear you love your Gentle Fawn pieces and that you were pleased with our delivery timeline. We will pass along your feedback to our customer care team - they will be thrilled to hear this! Thanks for taking the time to write a review.
We are delighted to hear you love your Gentle Fawn pieces and that you are pleased with our delivery timeline. Thanks for taking the time to write a review.
“Was very disappointed that my dress was not the right size even though I had help choosing, that it came with some snags and was told it wa sold out so I could not exchange. Now I’ll have to spend money to size it for me. Expected more from customer service other than an offer for a discount on a future purchase that I likely won’t be making. Oh well. Live and learn”
“Love this cardigan! I bought to wear with sleevless tops and dresses....very versatile piece. I'm a medium in some tops and sweaters. Ordered a medium in this cardigan and it was too big so exchanged for a small, it's perfect fit. I've bought many items from Gentle Fawn and the clothes are beautiful and customer service is excellent!”
“Shopping experience was good, I always love gentle fawn clothing quality. I would have appreciated a size chart to better identify the correct size though!”
“Loved my purchases and I already have a wishlist for my next haul! That said I would prefer if measurements were available on clothing in order to more accurately predict if an item will fit.”
We are delighted to hear you love your new pieces and appreciate your feedback regarding sizing. If you ever have any questions regarding sizing, please don't hesitate to reach out to our customer care team via email at shop@gentlefawn.com or via live chat. We are always happy to help!
“The 2 blouses I ordered are beautiful and came quickly. The only thing was that they were so wrinkled I had to take them to the dry cleaner to have them pressed.”
“Great customer service and product. The reason I’m not giving 5 stars is that all I wanted to do was exchange the size of my item bought. However, I had to do a return and now I’m waiting for my store credit to be issued even though you already have the item back. The waiting to re -buy is probably going to make me miss wearing this item for the event I bought it for and I’ll have to purchase elsewhere in the future”
“Quality and price point... love Gentle Fawn. I ordered the Joanna Dress in Forest... will be perfect for a Formal wedding in Toronto this spring. the dress is lined and has beautiful lines. Such an incredible value and quality dress.”
