Gentle Fawn Reviews

Name: Gentle Fawn
Address: 234 West 3rd Avenue, 215, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 647 Reviews

94 %

of reviewers recommend Gentle Fawn

Company Reviews

Product Reviews

3,873

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Email:

shop@gentlefawn.com

Location:

234 West 3rd Avenue,
215,
Vancouver
British Columbia
V5Y 0P3

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Gentle Fawn 5 star review on 17th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrable customer service. I ordered a size small shirt and I really needed a sizs Medium shirt. I could return and reorder the shirt in the correct size but, I would lose my 30 points. Really bad policy and nobody in customer service could help. Won't be ordering from theis compamany anymore because of the horrendous policy and the company refuses any contact with management to solve the problem!”

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Posted 1 year ago

Hi Shayne, thanks for sharing your feedback. We were sorry to hear you were disappointed with our Style Rewards policy and the customer service you received while shopping with us. Our customer service manager made a one time exception and price matched your size exchange on this purchase. If there is anything further we can assist you with, please don't hesitate to reach out.

Posted 1 year ago

“Timeless pieces and soft fabrics that last season after season!”

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Posted 1 year ago

Hi Leslie, we are so glad to hear you are loving your Gentle Fawn pieces! Thanks for taking the time to write a review.

Posted 1 year ago

“Amazing quality & timeless pieces!”

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Posted 1 year ago

“such high quality apparel. Shipped super fast!”

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Posted 1 year ago

“The website is easy to use and both my purchase as well as the return of some items was seamless. Customer service was also wonderful on the chat feature when I enquired about some sizing questions. They were helpful and assisted me in choosing an appropriate size.”

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Posted 1 year ago

We are delighted to hear you found our website easy to navigate and that our customer care team were able to assist you in choosing the right size! Thanks for taking the time to write a review.

Posted 1 year ago

“I love all of Gentle Fawns clothes! The only thing I wish is that there were less 'dry clean only' items as that has deterred me from purchasing them.”

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Posted 1 year ago

“easy to order and beautiful fabrics with flattering designs”

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Posted 1 year ago

“Thrilled to discover this Canadian gem! I’m so happy I came across this Canadian-based company! I absolutely love the simple, elegant style—timeless and effortlessly chic. The quality and aesthetic really stand out. I’ll definitely be ordering again!”

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Posted 1 year ago

Hi Christine, thanks for the kind words! We're so glad to hear you would choose to shop with us again in the future!

Posted 1 year ago

“My favourite place to get all the essentials! I find their quality and clothing is great and last forever. Cause staples that I wear all the time.”

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Posted 1 year ago

We're so glad to hear you're loving your Gentle Fawn essentials! Thanks for taking the time to write a review.

Posted 1 year ago

“Quick shipping & helpful customer service!”

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Posted 1 year ago

“I just ordered several items and love everyone of them. The T-shirt is very comfortable and fits perfectly for me. I am a size small and 5‘2“.”

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Posted 1 year ago

We are thrilled to hear you love your new pieces! Thanks for taking the time to write a review.

Posted 1 year ago

“What a beautiful comfortable dress. I sized up a and I am happy I did, it fits better in the chest.”

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Posted 1 year ago

We are delighted to hear you love the Mckenna dress! Thanks for taking the time to write a review.

Posted 1 year ago

“LOVE LOVE LOVE their clothing products. The best styles around”

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Posted 1 year ago

We are delighted to hear you are loving the collection!

Posted 1 year ago

“Kind of disappointed. The dress I ordered arrived with lipstick on the inside, so it is clearly a returned item. It’s also way too big. It’s unfortunate because I like the dress and the material, but can’t exchange it for a medium because they are now out of stock. Also have to pay a fee to return this.”

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Posted 1 year ago

“Beautiful quality, well made items. Love all my pieces, especially my basics!”

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Posted 1 year ago

“Love this Canadian brand”

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Posted 1 year ago

“Beautiful garments and great quality.”

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Posted 1 year ago

“I’ve bough three items so far and all three are high quality with a great true-to-size fit. Fabrics and stitching look excellent and the overall look is sophisticated. I’m a big fan”

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Posted 1 year ago

“Quick delivery, well packaged, beautifull quality clothes. Unfortunately the items did not suit me and I need to return. But I would not hesitate to order from this store again. Usual size xs-s, I found the xs fit me best.”

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Posted 1 year ago

“Amazing sweater, love the fit!! I purchased this in both colours, wish it came in black!!!”

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Posted 1 year ago

Gentle Fawn is rated 4.7 based on 647 reviews