Genuine Collars Reviews

4.24 Rating 55 Reviews
78 %
of reviewers recommend Genuine Collars
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Read Genuine Collars Reviews
Visit Website

Email:

support@genuinecollars.com

Write Your review

Tell us how Genuine Collars made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Anonymous
Anonymous  // 01/01/2019
They sent an usable collar and refuse to back up their promise of "100%" satisfaction. Complete rip off, stay away.
Posted 4 months ago
I purchased a collar for my large dog. It broke while on his lead while my husband was outside with him. Our dog only had the collar 4 weeks. I emailed them and asked for a refund. They said they would send another collar. I told them why would I want another collar? I'm not taking a chance of losing my dog. Quality is poor if it breaks in 4 weeks. No refund option. It took him 24 hours to respond.
Posted 9 months ago
All the Dog Collar sellers on the internet I had to pick this one Nothing wrong with the collar just a measuring mistake I made and They would not exchange or refund because they have a POLICY and Customer Service or Understanding is not included and when they finally said they would exchange they made a demand which I decline to agree $47 Lost for a Collar I can not use Company could of handle this differently
Posted 1 year ago
Sorry you feel that way Joe, we have a very clear return and exchange policy in order to process returns and exchanges easily and within a timely manner for our customers. Unfortunately your demands for a free replacement for a collar of greater value than what you originally purchased could not be met.
Posted 1 year ago
I am very worried as I have received this email but have not received my dogs collar yet
Posted 1 year ago
Genuine Collars is rated 4.24 based on 55 reviews