Genuine Collars Reviews

Name: Genuine Collars
Rating: 4.03

4.0 Rating 60 Reviews

73 %

of reviewers recommend Genuine Collars

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4.0

Based on 60 reviews

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Delivery Methods	Postal Service
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Communication Channels	Email

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support@genuinecollars.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order a collar, name tag and leash on July 18, 2021, Order #9336. It was delayed due a back order on the nickle rivets they use to attach the tag to the collar. I have reached out half a dozen times to get an update on my order...nothing. I asked for a refund...nothing. Based on the other reviews that are eerily similar, I would avoid dealing with this company; something shady is going on. I'm guessing they don't have a phone number on their webpage for a reason.”

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Posted 3 years ago

“Do not order. You will not receive anything and they will stop answering you once they have your money. Awful company”

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Posted 3 years ago

“I order a leather collar & a name plate on July 23rd & I haven’t heard from them since. Obviously this is a scam. Order ID 9402”

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Posted 3 years ago

“I can’t begin to tell you how disappointed I am. This leather is the stiffest, hardest, poorest quality leather I’ve ever experienced in my life and I grew up very poor. I previously bought my pup a color and lead from PetCo and this isn’t even close to the quality of this but three times more expensive. I wish I had read the comments and people were more truthful because this leather is worse than discount Payless tennis shoes.”

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Posted 3 years ago

“Very happy with my purchase. Fit is good, quality is good, dog is happy. Will shop again.”

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Posted 3 years ago

“Collar was perfect, quality made, sturdy. Would buy from them again.”

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Posted 4 years ago

“I've just received a collar and leash. The leather quality looks good but I'm not entirely satisfied with the product. The loop in the leash is very small. My hand barely fits in it, and my husband's is very tight making it uncomfortable. (Picture comparing with my previous leash added) Also, the way it's secured seems not at all safe making it look like it could break at any time. I don't feel comfortable with this leash and collat for my big and strong dog. Maybe it could work for smaller breeds.”

Helpful Report

Posted 4 years ago

“They sent an usable collar and refuse to back up their promise of "100%" satisfaction. Complete rip off, stay away.”

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Posted 4 years ago

“I purchased a collar for my large dog. It broke while on his lead while my husband was outside with him. Our dog only had the collar 4 weeks. I emailed them and asked for a refund. They said they would send another collar. I told them why would I want another collar? I'm not taking a chance of losing my dog. Quality is poor if it breaks in 4 weeks. No refund option. It took him 24 hours to respond.”

Helpful Report

Posted 4 years ago

“The leather collar and leash are excellent quality. The customer service agent, Corey, was professional and efficient in steering me through the return process to get the exact collar fit for my labrador. This turned out well as I took the opportunity to order the brushed nickel nameplate. I can't say enough about this company and their product.”

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Posted 5 years ago

“Collar is beautiful. Regularly gets compliments”

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Posted 5 years ago

“Fine Collar great quality. Service was excellent. Highly recommend......”

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Posted 5 years ago

“Beautiful quality, delighted with purchase.”

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Posted 5 years ago

“Great, well made, durable collars”

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Posted 5 years ago

“I already wrote a review”

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Posted 5 years ago

“The quality of this beautiful collar exceeded our expectations. We were looking for a collar that would be strong and attractive and that is what we recieved. I have recommended you to some of our friends that want a quality product and will continue to do so.”

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Posted 5 years ago

“Collars are holding up great, so far. The customer service is second to none.”

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Posted 5 years ago

“Collars are made for larger dogs. I ordered for 2 Yorkies and the collars were too thick and cumbersome for a small dog.”

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Posted 5 years ago

“The best leather collar and leash I have ever bought. Very happy with my purchase.”

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Posted 5 years ago

“Collars are great”

Helpful Report

Posted 5 years ago

Genuine Collars is rated 4.0 based on 60 reviews